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Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,148 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,148 Reviews of Jenkins Hyundai of Ocala - Service Center
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September 04, 2017
Wonderful service. My brake light did not shut off and overnight drained my battery. I called Jenkins for an emergency appointment and my problem was taken care of imme My brake light did not shut off and overnight drained my battery. I called Jenkins for an emergency appointment and my problem was taken care of immediately. Great service! More
by George Brechka
Employees Worked With
Aaron Fields
August 21, 2017
Second Attempt to Solve a Problem This is the second time I have had my car in for service for an intermittent problem. I understand that it is hard to fix a problem that cannot be du This is the second time I have had my car in for service for an intermittent problem. I understand that it is hard to fix a problem that cannot be duplicated. This time however, I felt that Pat Woods, the service technician, took the time to find a solution, and hopefully this is the case. Sara was fantastic also and I appreciated her help in wanting to fix the problem. More
by G Haile
Employees Worked With
Sara, service advisor
August 05, 2017
excellent Never a problem always courteous and thorough. having coffee available always a plus, I have dealt with these folks since 2005 , must like themvery mu Never a problem always courteous and thorough. having coffee available always a plus, I have dealt with these folks since 2005 , must like themvery much More
by Elaine
Employees Worked With
george Prislupski, Robbie Peace
July 20, 2017
First oil change I scheduled my first oil change at the dealership and was very happy with the service I received. Everyone was very pleasant. I enjoyed the free don I scheduled my first oil change at the dealership and was very happy with the service I received. Everyone was very pleasant. I enjoyed the free donuts, coffee and water. More
by clfleming1
Employees Worked With
July 14, 2017
Totally satisfied with service Very happy with Jenkins Hyundai. The service department staff are very pleasant and always courteous. The facility is so comfortable while you wait fo Very happy with Jenkins Hyundai. The service department staff are very pleasant and always courteous. The facility is so comfortable while you wait for service. The coffee and doughnuts are awesome. More
by Lana47
Employees Worked With
July 02, 2017
great service. aaron was excellent as usual. took a little longer than I thought. 2 1/2 hours. but well worth the tri from the villages. price was great. aaron was excellent as usual. took a little longer than I thought. 2 1/2 hours. but well worth the tri from the villages. price was great. More
by herrie
Employees Worked With
Aaron Fields
June 24, 2017
timely and courtious arrived at service center on time and was greeted respectfully. oil change and wheel alignment/rotation. have a question--bought care care package at arrived at service center on time and was greeted respectfully. oil change and wheel alignment/rotation. have a question--bought care care package at point of purchase which amounts to 10 oil changes and 5 tire rotations. the cost was $10X72 payments equaling $720. this is $72 for an oil change which seems to be very expensive to this writer. for my ford explorer i pay $28 for oil change including tire rotation. my question, what am i missing? secondly why did i pay $99.95 for an alignment when i had a coupon for 50% off in the car care booklet. More
by ray1
Employees Worked With
June 17, 2017
Santa Fe Service I always enjoy dealing with Kirstie and Pete. They are both pleasant, kind, courteous and very informative. I have dealt with Pete for a very long tim I always enjoy dealing with Kirstie and Pete. They are both pleasant, kind, courteous and very informative. I have dealt with Pete for a very long time. Then it was Pete and Kirstie, what a great team! I know that I will always receive excellent customer service when I come in to the Service Department. The only problem I have is sales people bothering me, or the phone calls and mail trying to sell you on buying. When I am ready for a new car I will make that decision. When I come for Service I want to be left alone. More
by Mimi66
June 17, 2017
timly & Efficient Waiting room is quality. Appointment on time. Length of wait for finish satisfactory. I definatly will use Jenkins for my service provider. I sure do Waiting room is quality. Appointment on time. Length of wait for finish satisfactory. I definatly will use Jenkins for my service provider. I sure do reccomend the dealership not only service but sales. More
by scholtenjake
Employees Worked With
June 12, 2017
Happy Everyone was very attentive to my needs on this Friday afternoon. I was there for an oil change and received a free car wash as well, now my car look Everyone was very attentive to my needs on this Friday afternoon. I was there for an oil change and received a free car wash as well, now my car looks like I just bought it. With this dry spell we've had lately my black car looked a bit smokey. More
by sking
Employees Worked With
George, Prislupski
