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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.8
1,137 Reviews

1,137 Reviews of Jenkins Hyundai of Ocala - Service Center

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March 12, 2024

Courtney is pleasant, knowledgeable and easy on the eyes. She makes my service visits smooth and efficient. More

by cgale23060
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business, and we are glad that Courtney provided you with excellent service!

February 09, 2024

I recently (Feb 25th) had my 2017 Hyundai Elantra serviced. My experience was terrific. Nelson, my service advisor met me at my car as I drove up. We exchanged pleasantries and I briefly told him More

by J&G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson - Service Advisor
Feb 14, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

November 06, 2023

They had to order a back up camera new lug nuts with keys,a recall on trailer hitch fluids were not topped off tires were not rotated brakes were not checked no car wash ticket been about a month have More

by donyurcovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Hannah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

Nov 09, 2023 -

donyurcovic responded

Tried to call Adam Dolin just waiting for a call back

September 30, 2023

Work was completed on time. Service personnel were polite. Would have been nice to have the car washed. More

by bankerchas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Michaels
Oct 02, 2023 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs! Seeing that your car wash wasn't completed here, I can send you some Soapy's vouchers for car washes that you can use at your convenience. Let me know if you would like me to send those out to you at Adam_Dolin@jenkinscars.com. Have a great Monday!!!

September 28, 2023

Courntey was extremely helpful and pleasant. Everyone treated me with respect and courtesy, Thanks for your help More

by angie_flora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Croner
Sep 29, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

September 27, 2023

As always you guys are great, everyone is helpful, pleasant & your waiting area is comfortable. Thank you! More

by suebarton2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

September 27, 2023

Adam Cromer was our service writer and did an excellent job of keeping us informed regarding our repair. He was professional and knowledgeable as were all the staff with whom we had contact. We appreciate More

by Mrslatin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Sep 28, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Our team will be thrilled to hear your feedback!

September 27, 2023

Very attentive. They kept me informed how they were progressing. Washing my car was a bonus. More

by Dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

September 26, 2023

Fast excellent service, work done well in a timely manner. Friendly staff, George was exceptional..showroom and waiting area was very nice, Thank you.l. More

by Happy Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

September 26, 2023

As always i was in and out faster than the time before. Very friendly staff. Why go anywhere else? More

by kylegreene3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Croner
Sep 27, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Our team will be thrilled to hear your feedback!

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