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Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,148 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,148 Reviews of Jenkins Hyundai of Ocala - Service Center
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July 11, 2016
Hounded while waiting Went in for recall service on my Hyundai and got hounded by a salesman who thought just by saying "no pressure" he could get away with hard sell tacti Went in for recall service on my Hyundai and got hounded by a salesman who thought just by saying "no pressure" he could get away with hard sell tactics. Tsk, tsk Jenkins. Haven't you learned yet that hard sell tactics don't get you the most sales? Soft sell would serve you better and please leave service customers alone. Take no for an answer and also an hour later when the answer is still no. I learned from that one brief encounter that I would NEVER get a car from Jenkins Hyundai. Then, when the service was finally finished I was asked a second time if I wanted the car washed, to which I said yes again. But since it would take another 30 mins he offered a coupon to a local car wash. Never happened. Can't comment on the service here since it was an electronic update. More
by RML
Employees Worked With
Agee, not jeremy
April 23, 2016
Recall on steering I was very satisfied with the service I received on my vehicle. Your representative Aaron was very informative & very accommodating for my service ne I was very satisfied with the service I received on my vehicle. Your representative Aaron was very informative & very accommodating for my service needs. He also was very respectful when I told him I was not looking for any additional services or a new vehicle. But he did inform me of the my options with no pressure. My vehicle is running as perfect as it did the first day I drove it. More
by molly123
Employees Worked With
Aaron Service Department
October 08, 2015
Recall on our 2014 for a "Sunglass Holder" was a breeze! There was a recall on the "Sunglass Holder" on our 2014 Elantra. I called and made the appointment and not only got the Sunglass Holder replaced but There was a recall on the "Sunglass Holder" on our 2014 Elantra. I called and made the appointment and not only got the Sunglass Holder replaced but also had them go over her to make sure she was running at her best! They added air to the tires and replaced the air filter. I even got a cleaned car brought back to me! I absolutely love the remodel on the building...much more comfortable for the consumer! Thank you for going the extra mile! More
by Debbiesellsinthevillages
Employees Worked With
Kirsten?
October 05, 2015
I had my first oil change with my 2015 Sonata John Handy was very courteous and professional, my car was also washed and vacuumed when it was returned to me. Love this new service center! John Handy was very courteous and professional, my car was also washed and vacuumed when it was returned to me. Love this new service center! More
by jcnd4
Employees Worked With
John Handy
October 02, 2015
Best place for service I Liked the way everyone was treated and the way the cake tasted.I like the way the popcorn tasted and I appreciated the very clean environment. I Liked the way everyone was treated and the way the cake tasted.I like the way the popcorn tasted and I appreciated the very clean environment. More
by Dar1234
Employees Worked With
Kirstie
October 02, 2015
21st Century service experience Very prompt & professional. Love the new digs. Service was fast and complete. Wife & I both had a great cup of coffee & looked over some new 2016's. Very prompt & professional. Love the new digs. Service was fast and complete. Wife & I both had a great cup of coffee & looked over some new 2016's. More
by Sweet Old Bill
Employees Worked With
Don't remember service rep's name. (young lady).
October 01, 2015
Great Personal Service This is the third time I have taken the car in for service and actually look forward to it. Everyone is friendly and the place is more than comfortabl This is the third time I have taken the car in for service and actually look forward to it. Everyone is friendly and the place is more than comfortable. The car is ready before you know it, fast service. More
by popij
Employees Worked With
October 01, 2015
GOOD SERVICE PLEASANT WAITING AREA WE WERE IN AND OUT IN LESS TIME THAN WE EXPECTED. HAD A GREAT CUP OF COFFEE AND A DONUT ON THE HOUSE. WILL DEFINITELY RETURN THE NEXT TIME MY CAR NEED WE WERE IN AND OUT IN LESS TIME THAN WE EXPECTED. HAD A GREAT CUP OF COFFEE AND A DONUT ON THE HOUSE. WILL DEFINITELY RETURN THE NEXT TIME MY CAR NEED SERVICING.. More
by DAVIDPHS55
Employees Worked With
DON'T REMEMBER HIS NAME
September 30, 2015
Very friendly service person and sales person. Clean facility, very bright building, When arriving for service was given personal attention. Service Pete Palys greeted me and I didn't wait 5 minut Clean facility, very bright building, When arriving for service was given personal attention. Service Pete Palys greeted me and I didn't wait 5 minutes for my car to be in the system for service. More
by oscar
Employees Worked With
Pete Palys -- Guy Rodas
September 23, 2015
Appreciate the service at Jenkins Hyundai and Ethan i'm so glad I bought a Hyundai Santa Fe Sport. The whole experience has been easy and as pleasant as it could be. I like and appreciate the online r i'm so glad I bought a Hyundai Santa Fe Sport. The whole experience has been easy and as pleasant as it could be. I like and appreciate the online reminders of service needed. More
by carolh34465
Employees Worked With
Ethan
