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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,146 Reviews

1,146 Reviews of Jenkins Hyundai of Ocala - Service Center

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April 25, 2023

Loved the salesman who we talked to and the service dept was great friendly , the coffee bar made my wait seem even shorter More

by Deljo78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salina Pistone, Mike Zecco, Adam Croner
Apr 26, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. Please visit again!

April 23, 2023

Two routine service visits for my 2018 Toyota Prius (bought from Jenkins Hyundai in Leesburg). I waited at the dealership both times (had an appointment) for less than two hours, each time. Nothing but More

by charlie_4301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Calhoun
Apr 24, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Our team will be thrilled to hear your feedback!

April 23, 2023

Found the service Dept. To be very helpful and competent. My service advisor was a man named Stacy who was very personable and accommodating. This was our first time visit a More

by taz33486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Apr 24, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with our Service Department! We sincerely value your business and look forward to your next visit!

April 23, 2023

Eficiente ,Responsable y buen servicio, buenos precios ,competitivos con técnicos muy capacitados y con excelentes atenciones More

by Rafael Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Jenkins Hyundai of Ocala responded

¡Muchas gracias por la excelente reseña! Nuestro equipo trabaja arduamente para brindar el mejor servicio posible, por lo que nos complace ver que se reflejó durante su reciente experiencia con nosotros. ¡Apreciamos tu negocio!

April 17, 2023

Our transmission went out at 108,00 mi so we took it to Jenkins. It has been there since 2/24/2023 and I had to call them (several times) to get an update since they would not call me. PS they still have o More

by Edsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanual , Adam Croner, Eric Ventura
Apr 18, 2023 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

April 09, 2023

My last visit was fine. Everything was done. The one thing that hopefully can be improved is the wait time for normal maintenance. Oil changes tire rotations and safety chec More

by debstan6160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Tyler Michel
Apr 11, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

April 09, 2023

The service department at Jenkins is always courteous and reasonably fast. Also, they don't push you into getting other services. More

by Pampap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for your positive review! We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other auto services done, remember we are always here to help!

April 08, 2023

I cannot say enough good things regarding Courtney my long time service representative. She greets me typically by name and seems to ensure that all of my concerns regarding current and future service a More

by buddy2364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

April 07, 2023

Adam was great and my service experience was very favorable. Michael drove me back to work and picked me up when the service was complete. He was very friendly. More

by ngrnorma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (shuttle driver), Adam Croner
Apr 11, 2023 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is our top priority! Thank you for the kind words and the five-star review!

April 03, 2023

I do not think it’s appropriate to come and try to sell people a new car when they are waiting More

by Twojssheltie
Recommend Dealer
Yes
Employees Worked With
Alexie Ybarra
Apr 04, 2023 -

Jenkins Hyundai of Ocala responded

Thanks so much for the review! We're glad we were able to take care of your needs. Please visit again!

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