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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,145 Reviews
Call Service Center (352) 815-2537

1,145 Reviews of Jenkins Hyundai of Ocala - Service Center

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February 10, 2023

From dropping off your car to pick up - the service and staff are great. Would recommend this dealership to anyone. More

by eviesharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tyjuan gould
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Feb 10, 2023 -

Jenkins Hyundai of Ocala responded

We are so grateful for your awesome review! We’re happy your visit to our dealership was great. Would you mind recommending us to your family and friends too? We’d love to continue providing an excellent experience to awesome customers like you! Thanks again!

February 09, 2023

Adam is a first class representative, with whom I have always been impressed. The standard of service is exemplary. More

by stephenwordsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner, Reberto Munez
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Feb 09, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

February 08, 2023

Every one was friendly,helpful and competent. I have had Courtney before and she has always given excellent service. Answered any questions I had and made sure my vehicle was serviced correctly More

by LHUNTER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for your response about our service! We appreciate your loyalty. If you have any questions, concerns, or comments please reach out to us!

February 04, 2023

117 dollars for an oil change and wiper blades? ?? Didn't even put a sticker on windshield to remind me of next service. No car wash. Not happy service this time. More

by Mel12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember his name very brief meet
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Feb 06, 2023 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

February 03, 2023

Stop salespeople from asking g service customers how old their car is. Left a bad taste towards deskership More

by bmkanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gfh
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Feb 03, 2023 -

Jenkins Hyundai of Ocala responded

I'm sorry that your experience was less than excellent. I would like to thank you for taking the time to complete the survey and telling us about your experience. I would also like to speak with you, at your convenience, regarding your visit to get better insight. Please reach out to me via phone or email. Thank you in advance. Adam Dolin Customer Relations Manager Adam_Dolin@jenkinscars.com

February 02, 2023

Courtney Winters, Service Department, is amazing with customers and customer service! She is detailed, attentive, and courteous. We come down all the way from High Springs, FL for any service and purchas More

by joletvelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is our top priority! Thank you for the kind words and the five-star review!

January 28, 2023

The lady who worked with me during my oil change appointment was excellent. Thank you More

by Jdomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience! We value your business and loyalty. If you ever have a question, concern, or comment, please do not hesitate to contact us!

January 25, 2023

Even with all of the construction going on, my service was completed in a timely manner and everyone is very friendly. More

by bakerwendy0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Jenkins Hyundai of Ocala responded

Thanks so much for the review! We're glad we were able to take care of your needs. Please visit again!

January 24, 2023

Did what was ask. Very professional and knowledgeable will be bringing my baby back if needed More

by Ms. Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2023 -

Ms. Ann responded

This is me

January 18, 2023

The were friendly and went out of their way to make me feel well taken care of! More

by Guy.jopling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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