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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,145 Reviews

1,145 Reviews of Jenkins Hyundai of Ocala - Service Center

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January 13, 2023

While an hour and a half for an oil change & tire rotation seems a bit excessive, the attentiveness of my service rep Kristi was greatly appreciated! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fields
Jan 16, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

January 12, 2023

Service took longer than expected, but Service was really busy. Employee’s very friendly. Easy to do business with. More

by Tim Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
Jan 16, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

January 11, 2023

We bought our car at Jenkins and always have it serviced there. We have faith in them as everyone is very professional and friendly. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fields
Jan 11, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience! We value your business and loyalty. If you ever have a question, concern, or comment, please do not hesitate to contact us!

January 06, 2023

Even though I had to wait quite awhile, they told me upfront the time it would take to complete the services. Adam was very pleasant and thorough! More

by saundram
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 07, 2023 -

Jenkins Hyundai of Ocala responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

January 04, 2023

The dealership was busy, but very efficient. Kirstie (my advisor) was very personable, but professional. More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

December 29, 2022

Sam is so helpful and kind. He has helped me twice when I have driven into service. More

by Pdpattillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in serbice, Aaron Fields
Dec 30, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

December 18, 2022

Very good experience with the service department. Very professional and good communication. The waiting area is well stocked with drinks; clean restrooms; tables and chairs; sofas; there is a camera More

by sparrow00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Dec 19, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience! We value your business and loyalty. If you ever have a question, concern, or comment, please do not hesitate to contact us!

December 18, 2022

I visited this dealership for my normal maintenance as well as an issue with my vehicle. My new service advisor Adam Croner has been beyond exceptional. He coordinated a Hyundai TSB repair [which did not More

by sparrow00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Dec 19, 2022 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is our top priority! Thank you for the kind words and the five-star review! Thank you for your business!

December 17, 2022

Everyone is always great in all ways. I've never had a bad experience with anyone here More

by Hrlyrdkg08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

December 15, 2022

No wait time. Was told status of vehicle. Really appreciate the Multi-Point Inspection Report. Everyone super friendly. Exceptional waiting area. Really appreciate More

by RascalMarket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
Dec 16, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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