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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,145 Reviews

1,145 Reviews of Jenkins Hyundai of Ocala - Service Center

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December 13, 2022

My experience yesterday was great except for the billing portion. My initial bill included charges I was not responsible for. This was corrected prior to my paying, but it was an extra hassell. More

by golfer3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

December 09, 2022

George always takes good care of me, and makes sure everything is done properly, and I'm on my way as soon as possible. More

by jprentice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

December 06, 2022

I recommend this place constantly. I believe I am on my 4th Hyundai from this dealership. More

by ECarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know who I worked with.
Dec 07, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience! We value your business and loyalty. If you ever have a question, concern, or comment, please do not hesitate to contact us!

December 04, 2022

Took my car in on time and completed the service promptly at a fair price. Nice waiting area. Don’t know if the have Wi-Fi or not but pleasant area to work while getting service. More

by Rotorhead 33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
Dec 05, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your high marks for our Service Department!

December 02, 2022

Great. Very courteous and helpful. Kirstie Ryan is the best an takes great care of me. More

by SUSAN PATTERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fields
Dec 02, 2022 -

Jenkins Hyundai of Ocala responded

We value our customers! Thank you for the opportunity to maintain your vehicle & show you we care. Thank you for your review!

November 29, 2022

Staff very attentive, and also inspired confidence. I was happy with the service and happy with the coffee and treats, Thank you! More

by ClaudioC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Estrada-Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for your kind words about your service visit! We appreciate your taking the time to tell us about your experience.

November 24, 2022

In and out for oil change / tire rotation. Just short of two hours, construction causing minor distractions, waiting area comfortable and well appointed nevertheless. Overall, a lot better tha More

by mygoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Netz
Nov 25, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us.

November 22, 2022

The Service Department was very good, time wise and keeping up to date with additional things found, and approximate the cost repair and replacement. More

by jolabardi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
Nov 23, 2022 -

Jenkins Hyundai of Ocala responded

We are delighted to know our service team provided you with a five-star experience. Thank you for your business and the positive review!

November 22, 2022

Having experienced two xxxx-poor dealerships in Middle Tennessee, it has been refreshing to see that not all Hyundai dealerships are crap. Adam Croner and the entire Service Department at Jenkins Hyundai More

by RTPilot69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Nov 23, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

November 22, 2022

Everything was great! Service was excellent! The service department was quick and efficient. Thank you so much! More

by GAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
Nov 23, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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