Back

Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,148 Reviews

1,148 Reviews of Jenkins Hyundai of Ocala - Service Center

Sort by
June 13, 2018

Service Mr. Keith was excellent. He always takes care of his customers. He's a friendly, kind and thoughtful man who goes above and beyond the call of duty. More

by AUSTINLMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Keith
June 13, 2018

Great Service My service consultant, Kristy, is awesome. She alerts me if preventive service is due to keep my vehicle for travel. When waiting for service provide More

by LADYDIVER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2018

Great service people and honest. Needed new tires and had them ordered in and out in,less than 2 hours. Coffee and donuts are a plus. Great service and people . More

by NURSEDEB102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2018

Great!!!! Although I did not have an appointment, my can was taken in and all my issues were handle ina short period of time. Hats off to the service writer Geo More

by eagletransportation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George service writer and cashier she has abeautiful smile
June 12, 2018

My issue was taken care of in a short time I kept informed about my problem and what was being done.. Everyone was very pleasant. I only remember the person who spoke to me when I went to pick More

by ANNCS1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
June 12, 2018

Fast and friendly service Setting an appoiintment is well worth it here. They are quick and efficient and honor the appointments. Nice waiting area. Coffee is always fresh. Com More

by justafriend32m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I’m terrible on names.
June 12, 2018

Personalized service! It is always a good experience going in for car service. People are great and the environment comfortable. The car wash is always a welcomed plus. More

by HERBALROSEMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Fields George, Aaron Fields
June 12, 2018

Goodd The guy who comes around and pretends to play nice is a real nuisance. He tries to have you upgrade your warranty or sell you a new car when you just More

by SCOWCROFTABBY43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Franqui, Aaron Fields
June 12, 2018

Engine light on Always treated well. Gas cap seal bad so they replace cap. Called before I came they said bring the car right over. Aiden very helpful. More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden
June 12, 2018

Taken to the cleaner I was passing through Ocala and my key got stuck in the ignition, I used to live in Ocala years ago and had my Hyundais (Genesis, 2 Azeras, elantra a More

by BPLMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrell (dont know his last name)
Jun 15, 2018 -

Jenkins Hyundai of Ocala responded

We apologize for the negative experience and the inconvenience this has caused. Our Service Manager, Aaron Fields, would like the opportunity to address your concerns. Please email us at your earliest convenience at, maria_patino@jenkinscars.com. Please include this review and your full name when sending the email, so that we can look at our records. Thank you kindly, Maria Patino, Customer Relations Director.

...
85
...