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Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,148 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,148 Reviews of Jenkins Hyundai of Ocala - Service Center
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June 11, 2018
Good, trustworthy service Everyone I’ve ever encountered at Jenkins Hyundai is very friendly. I appreciate getting the quality of service from the dealership at a better price Everyone I’ve ever encountered at Jenkins Hyundai is very friendly. I appreciate getting the quality of service from the dealership at a better price than taking my car to a quick oil change place. I’m also glad I was only approached once on this recent visit to be asked about the possibility of getting a newer vehicle and I appreciate that when I said no, that was respected. When that time comes, I will definitely be buying another Hyundai and I will buy from Jenkins. More
by Lisa Raines
Verified CustomerEmployees Worked With
Adrian, Gus Saucedo
June 10, 2018
Best mechanic ever dealt with Return customer for great service. Pat Woods always does a great and friendly job. Always friendly to deal with as well as exceptional service always Return customer for great service. Pat Woods always does a great and friendly job. Always friendly to deal with as well as exceptional service always recieved. More
by KaGardner25
Employees Worked With
Pat Woods
June 08, 2018
Great people to know & work with. You have the very best with "Ron" to work on the Genesis. I always insist he & no one else work on my car. Have known him for many years & trust him You have the very best with "Ron" to work on the Genesis. I always insist he & no one else work on my car. Have known him for many years & trust him completely. More
by CKAY78
Employees Worked With
June 07, 2018
New car purchase. Great experience as usual. O come to you for my regular mantainance. Your service is very good. Your staff is very courteous, welcoming and knowled Great experience as usual. O come to you for my regular mantainance. Your service is very good. Your staff is very courteous, welcoming and knowledgeable. This makes the 3 Rd vehicle I have purchased from you. I came in for an oil change and bought a new car. More
by bscreaton
Employees Worked With
Tom Van and Dan.
June 07, 2018
Bad Service 2017 Ioniq brought in for its first service at 7500 miles. The manufacturers recommended servicing was NOT followed. The vehicle received an oil cha 2017 Ioniq brought in for its first service at 7500 miles. The manufacturers recommended servicing was NOT followed. The vehicle received an oil change only. It was due for tire rotation, full inspection, and more. Looking at the work report, tire pressures not checked, unercarage not checked, inspection of outer vehicle not checked. The vehicle received scratch to the door handle while being serviced, to which I had to press the issue for them to fix and have painted. Almost 1.5 hours for an “Express Service” which was just an oil change. Had an appointment and drove from Gainesville. More
by WELSHHONEYJUDGE
Employees Worked With
James Mucci, Aaron Fields
June 07, 2018
They don't address all issues they are supposed to. I have brought my car in a few times now to fix an issue with my brake light randomly not working. Each time they have told me the problem was fixed, I have brought my car in a few times now to fix an issue with my brake light randomly not working. Each time they have told me the problem was fixed, it continued malfunctioning. During this most recent service, they were supposed to fix the door lock that keeps sticking and they didn't even address the issue. More
by CINDIRAFFIELD
Employees Worked With
Aaron Fields
June 06, 2018
What is next?? We paid extra when we got the car for Free Service for 3 years. We have had the vehicle for over a year but when I had it serviced I was told my servi We paid extra when we got the car for Free Service for 3 years. We have had the vehicle for over a year but when I had it serviced I was told my service program had been cancelled. My Service guy remembered me from prior visits & called someone to verify our program. It is ok. Please Hyundai, get your act together!! More
by SARA.LUSH
Employees Worked With
Service guy.
June 06, 2018
oil change and tire rotation Whenever I come to Jenkins Hyundai I ask for Keith Andrews. His professionalism gives me a feeling that I am in good hands. I'm on my fifth Santa Fe Whenever I come to Jenkins Hyundai I ask for Keith Andrews. His professionalism gives me a feeling that I am in good hands. I'm on my fifth Santa Fe and I've never had a single bad experience yet.. While I realize the service should be done right and things shouldn'd be rushed, I think your time to change oil and check the car could be quicker. It routinely takes around one and a half hrs. for the service from start to finish, but it is done right so that means something. More
by LBKOWALSKI1965
Employees Worked With
KEITH ANDREWS
June 06, 2018
Wednesday with Kirstie As always we were greeted warmly by a staff member who confirmed our reason for being at the service area. Kirstie was at her desk as we walked in and As always we were greeted warmly by a staff member who confirmed our reason for being at the service area. Kirstie was at her desk as we walked in and was ready with our paperwork in a flash. When everything was done, she came over for the signature and off we went in about an hour. (Of course, the Hubz had enjoyed a fresh donut from the snack area.) The waiting area is comfortable and spacious. Always a pleasure to visit Jenkins Hyundai in Ocala! More
by LEVYLISA51
Employees Worked With
June 06, 2018
OIL CHANGE N CAR WASH only got oil change no car wash George was very nice and very helpful did not push any inuse of any extra parts that I needed,He took good care of my needs . George was very nice and very helpful did not push any inuse of any extra parts that I needed,He took good care of my needs . More
by stella m
Employees Worked With
GEORGE FRANQUI, Gabriel Escobar
