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Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,148 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,148 Reviews of Jenkins Hyundai of Ocala - Service Center
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June 05, 2018
Always a good experience Everyone here from sales, to finance, to the service department is always pleasant, and helpful. I have referred several people and will continue to Everyone here from sales, to finance, to the service department is always pleasant, and helpful. I have referred several people and will continue to do so More
by krosario0
Verified CustomerEmployees Worked With
June 05, 2018
Finally after months of worry my vehicle was fixed. My vehicle had an issue with the air conditioner cooling and I put a claim in with the company after discussing with your service department. I spoke My vehicle had an issue with the air conditioner cooling and I put a claim in with the company after discussing with your service department. I spoke with I think Maria twice. She was to get back with me last fall and never did. So when I brought my vehicle in for oil change my service person Keith was super nice and efficient. He told me that there was a repair as of February and no one had contacted me. My vehicle was repaired but I'm still very upset with the lack of service follow up from this dealership. This is my second vehicle and I hope not my last but it is possible. Your people that should be taking care of these issue do not. Hope you get this fixed. Thanks to Keith my vehicle will hopefully run the way it is suppose to. It is only a 2017. Take care. Annette Abernathy More
by nettie4894
June 05, 2018
An hour & 45 mins was slow for an oil change & tire rotation Our appointment was for 9:00 am. Dropped off the car at 8:45. Was ready at 10:45. As usual the wait was pleasant, especially this time, since we we Our appointment was for 9:00 am. Dropped off the car at 8:45. Was ready at 10:45. As usual the wait was pleasant, especially this time, since we were only pestered once by a salesperson looking for prospective car buyers. Jim Mucci, the service advisor, was very helpful and promptly completed the paperwork for the service work. After about an hour and a half I approached Jim and asked him about the status of our car. He went and checked and said the car was being washed and would be available shortly. Overall I am always pleased with the service work, the donuts and coffee in the morning and your pleasant service personnel. Not so much with the salesmen cruising the area looking for prospective car buyers. Congratulations to Aaron Fields for his promotion to Service manager. Hyundai made a good choice. More
by jpsspecial1
Employees Worked With
James Mucci
June 05, 2018
Welcoming. Friendly. Attentive. I appreciate the sense of urgency placed on every customer. Everyone was ready to assist. No one had a poor attitude, and they were even friendly with I appreciate the sense of urgency placed on every customer. Everyone was ready to assist. No one had a poor attitude, and they were even friendly with one another. More
by BKCHICA5
Employees Worked With
Aaron Fields, Megan Westrick
June 05, 2018
Oil change coupon not honor ed Didn't honor coupon for oil change because according to them not good anymore and coupon has no experi. Date will never go there again Didn't honor coupon for oil change because according to them not good anymore and coupon has no experi. Date will never go there again More
by HORNEDO33
Employees Worked With
June 04, 2018
Service was very good. Waiting area is very pleasant. Staff is very efficient and courteous. Getting service is a very pleasing experience. I will always return here when Waiting area is very pleasant. Staff is very efficient and courteous. Getting service is a very pleasing experience. I will always return here whenever my vehicle needs service. More
by EDPFARR
Employees Worked With
June 04, 2018
Lug nut fell off vehicle after a tire rotation! I found a lug nut in my driveway after being serviced on Saturday June 2nd! Luckily tire kingdom was open and fixed the problem! This is totally unexc I found a lug nut in my driveway after being serviced on Saturday June 2nd! Luckily tire kingdom was open and fixed the problem! This is totally unexceptable! More
by WHITEHUS
Employees Worked With
Aaron Fields
June 04, 2018
Great experience The service department was great and was extremely helpful. I was also helped by the sales department to get me into a brand new car as well. The service department was great and was extremely helpful. I was also helped by the sales department to get me into a brand new car as well. More
by Fhscheer63
June 04, 2018
Regular matienance Our service tech Keith is amazing. He makes sure we keep the cars in proper working order every time we bring the vehicles in. He has always treated u Our service tech Keith is amazing. He makes sure we keep the cars in proper working order every time we bring the vehicles in. He has always treated us well. More
by DOLPHI3451
Employees Worked With
Kieth
June 04, 2018
Valet service Outstanding! Service Excellent! After bad experiences @ Sullivan Cadillac, We switched to Jenkins and have have enjoyed superior service since. This is our 3rd Genesis! Great purchas After bad experiences @ Sullivan Cadillac, We switched to Jenkins and have have enjoyed superior service since. This is our 3rd Genesis! Great purchase experiences & service. More
by Bullsnipe
Employees Worked With
Stein Fuller, Gus Saucedo, Aaron Fields, Gary Catalanotto
