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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,148 Reviews

1,148 Reviews of Jenkins Hyundai of Ocala - Service Center

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June 04, 2018

tire repair Came in with nail in tire and did and not have appt, but was serviced quickly. I was very happy with how fast the repair was done. More

by pbrennan02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
June 04, 2018

To long of a wait I went in on a Saturday morning for an oil change and for them to check a few other things out. They changed my oil and checked everything else out. T More

by JESSANNE11001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

We apologize for the sub-par checkout experience you have had. We will use your feedback as coaching opportunity with our team. We know your time is important and we let you down. Thank you for the honest feedback and we hope you will give us the opportunity to make this up to you, during your next service visit.

June 04, 2018

Awesome! Keith is awesome and honest and knows his cars! Aw L ways consistent 10 out 0f 10! Work was great and good timing. I trust them More

by JNTWILL092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith service advisor...a perfect 10 out of 10!
June 02, 2018

Recall on vehicle Ac wasnt working in my vehicle, come to find out there was a recall. Also a lady was asking people if they wanted to upgrade their vehicles to the new More

by WHATSERNAME0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

Fast and reasonably priced I feel confident in the employees and service. I would appreciate receiving current service coupons without having to go to your website. I do appre More

by JFOLEY19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George in service was very kind and patient
June 01, 2018

Service on car Everything we asked was done thoroughly. Only complaint was we were there for 2 hours and we never waited that long before. Our service manager was More

by judi.pr73
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Franqui
June 01, 2018

Waited a long time Had to chase down the service guy to get info on my car....if you are going to keep us waiting for 2 hours, least you can do is advise us during the p More

by FJM10
Recommend Dealer
Yes
Employees Worked With
Shane Powell
May 31, 2018

Excellent every visit George always takes care of my needs. I’m so impressed with your service department that I bring my classic 1967 Ford Galaxie in for repairs. Your 5 s More

by dco15guns
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George in service
May 31, 2018

They scheduled my appt for same day, me to my job got. They scheduled my appt for same day, drove me back to my job and got a carwash when everyone else said i couldn't because of rain. EXCELLENT SERVICE!! More

by FXYRXY7447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary service receptionist and 2 others but do not know their names
May 31, 2018

Always Ready Ms Kirstie our new service writer was extremely helpful and courteous, knew her job very well. Mr. Dustin was so super in assisting my wife with a los More

by cdodgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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