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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,911 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,911 reviews

July 23, 2021

Service was done quickly and very well. David Bushnell was super as usual. Also appreciated the donuts in the waiting area. Arrived early for appointment and was serviced right away. More

by RKAMM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Jenkins Kia of Crystal River responded

WOW! What a great review, Thank you for the 5-stars!

July 23, 2021

Outstanding service, was given ride and picked up when car was ready. Car was completed in time told at drop off. Honest and frindly staff..... More

by LLHEINZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
Jul 27, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your 5-star rating!

July 23, 2021

Honestly trash. No free oil changes with purchase of car, no follow ups, doesn’t send a reminder when appointments are coming up, would not go here to buy a car again. More

by MEMEG83
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Dondanville
Jul 23, 2021 -

Jenkins Kia of Crystal River responded

We do apologize for the experience you have had. Unfortunately, your salesman doesn't work here anymore, hence the lack of communication. As per our conversation this morning, We can make reminder phone calls if asked to. We do have a new software coming soon to make appointments with reminder emails. We are ALL looking forward to that! Also with the purchase of a new vehicle, your first oil change is complimentary. If you were not told that during your visit with us, I do apologize. I will be making this review a coaching opportunity for sure. I hope you are able to give us another chance to regain your trust in Jenkins!

July 23, 2021

I had a great experience. This was my third service on my Sorento, and each time I’m taken very good care of. Thank you for all you do. More

by CLL1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jul 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business and your 5-star rating!

July 23, 2021

Only complaint we have was the length of time to Only complaint we have was the length of time to complete an oil change. Waited 1 hour & 40 minutes, other than that every thing went well. More

by S&B
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your honest feedback! We are working diligently to fix this!

July 22, 2021

Everything went very well and this was a very good experience overall. Timmy Torres was very friendly and courteous. Everyone I worked with was very helpful and willing to do whatever was necessary More

by dcandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience with us!

July 21, 2021

always a great customer service experience, wouldn't take my vehicle anywhere else, and could ask for a better service advisor than Amanda Gallagher! Keep up the great work! More

by Teresa Gallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gallagher
Jul 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your 5-STAR review!

July 21, 2021

rude patronizing and all around unpleasant. I left very upset. i sent email to corporate. then went to different dealership and traded in kia for Toyota. done with kia after purchasing 3 vehicles over last More

by BIRSTLER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jul 23, 2021 -

Jenkins Kia of Crystal River responded

I do apologize for the experience you have had. If you would like to discuss your experience, I really would like to hear about your encounter here! You can call me anytime at the dealership at 352-564-8668. Thank you, Desiree Bower Customer Relations Manager

Jul 23, 2021 -

BIRSTLER11 responded

Unfortunately too late for talking. That would have been over last 6 months when tried repeatedly with no success to communicate with service dept.- rather than stay where no longer comfortable - went to new dealership that values their customers over own opinions or simply making money.

Jul 23, 2021 -

Jenkins Kia of Crystal River responded

I understand. Thank you for your honest review.

July 21, 2021

Very honest and fair. Very courteous and knowledgeable. Keeps customers informed A pleasure to do business with. Dealership is clean. Staff is 100% top notch. Been doing business with them for many years More

by GROSEANN943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Selke, Tabitha Hemer
Jul 21, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business and your 5-star rating!

July 21, 2021

The whole process of buying a new car was simple. The sales person answered all my questions and once I purchased my car he went over everything with me to make sure I knew how to operate everything. More

by GREGNBARE
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to hear Timmy Torres provided you with excellent customer service!

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