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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,911 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,911 reviews

May 17, 2021

I like this dealership. It has a pleasant hospitable environment. the rest rooms are clean. the people are nice. The wait is not too long. More

by JOISAMPSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Barry, Justin Selke, Tabitha Hemer, Maggie Desmond
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your 5-stars!

May 16, 2021

Had a great experience here! We were met quickly by Leon Gavin at the door. He listened, found the perfect car for us, didn’t pressure us at any point, and made us a great deal. Couldn’t be happier with the More

by Heather Busbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Gavin
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are happy to hear that Leon provided you with excellent customer service!

May 15, 2021

The service today was spot on. I was greeted and got in on time and all went well. Everyone was very friendly and the service was done promptly. Justine kept me informed and got me in and out quickly. Th More

by FENNERJR
Recommend Dealer
Yes
Employees Worked With
Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience!

May 15, 2021

After I arrived home I noticed that the brakes, antifreeze, and windshield wash fluid levels were low, at the minimum mark. Considering we drove all the way from Land O Lakes for our first oil chan More

by HACIENDANA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Can’t remember the young lady’s name.
May 20, 2021 -

Jenkins Kia of Crystal River responded

I do apologize for your experience. We will definitely use this as a coaching opportunity, but I would like to hear more about this encounter. If you could call me at the dealership, at your earliest convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 20, 2021 -

HACIENDANA responded

I already replaced the fluids that were low. Thanks any ways…

May 15, 2021

The credit score given was incorrect ours is higher not sure not by much 550 but higher still think could have done something to help got the brush off even though we have the ability to pay and have been More

by KTEEPLE789
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dondanville
May 20, 2021 -

Jenkins Kia of Crystal River responded

I apologize for your negative experience. I would like to hear more about your encounter. You can call me anytime at the dealership. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 14, 2021

They (service department) are always friendly. The place to wait, if you are staying there while they work on your car, is comfortable with free water, coffee and snacks and a TV. More

by DPARLAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience in our Service department!

May 14, 2021

Dave and the service crew were thorough, friendly, and made sure I was taken care of. Dave even stayed late, so I could get there to pick up my car. They always go above and beyond!! More

by TAMMY27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business!

May 14, 2021

Location is good, customer waiting room is nice. However, the purchase experience was less than pleasant. We were provided with misleading information during the purchase process. We tried to get More

by Drake
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett, Scott
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to talk with me about your concerns. And please feel free to call me before your service visit, So we can meet and I can show you around our service department. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 14, 2021

Service Department is always friendly and quick to assist you when you enter the door. They kept me updated on the service of my car. More

by RUFFINIT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience!

May 13, 2021

I was greeted as soon as I entered Jenkins Kia. Their set-up makes it easy to drop your vehicle. Someone picked me up at my office when it was finished at the time they said they would. The work was d More

by TANNERSGARAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha Hemer
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with excellent customer service!

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