Jenkins Kia of Crystal River

replacing a tire I was driving home from Inverness, when someone threw a brown glass bottle out their window and as a result, my rear driver's tire was blown out. I h I was driving home from Inverness, when someone threw a brown glass bottle out their window and as a result, my rear driver's tire was blown out. I had the tire place in Inverness put my spare on, and they tried to pressure me to buy a tire from them. I declined, as they didn't have Kumho tires, and I did not want a different brand tire. I was charged $35 to put my own spare on, so I was not happy. Upon leaving, I called Mr Bushnell at Citrus Kia, he told me he would order my tire and have it the next afternoon. He talked to me for atleast 5 minutes addressing my concerns regarding driving on the temp tire, and agreed with me that because my vehicle is basically brand new, it is a good idea to put the same brand. (He is aware of my OCD, and there was NO pressure for me to buy a tire at the dealership). I am a citrus kia consumer for the rest of my life. They do treat you like family, not just sell you something and forget you. Couldn't find a better dealership if you tried. would give 10 stars if possible! (And I am a very picky customer) More

Best dealership! I got lucky to buy my car at Citrus Kia. Great friendly family like team of Citrus KIA took care of me the best way. I got my first KIA and I LOVE I I got lucky to buy my car at Citrus Kia. Great friendly family like team of Citrus KIA took care of me the best way. I got my first KIA and I LOVE IT! Thank U Citrus KIA Great thanks to Joe Slater he even draw a map for me on the piece of paper how to get back to my South Tampa because i was nervous and he HELPED! THANKS JOE KEEPING THAT MAP AS A SOUVENIR Driving 78 miles form South Tampa totally worth with all that welcome that i felt from everyone in that place. Sincerely Oxana More

Great first experience at Citrus Kia. Began my day not full of hope but nervousness. Joe Slater and Pat Visconte made me feel welcome and comfortable and didn't stop until they found a rel Began my day not full of hope but nervousness. Joe Slater and Pat Visconte made me feel welcome and comfortable and didn't stop until they found a reliable vehicle for me. I greatly appreciated their patience and continuous upbeat attitude. Devin Gillespie ensured a his team did a tedious inspection and cleaning on my car before I officially got the keys. I couldn't be happier with my lil' Rio 5! Thank you SO much. More

Love my Soul! Mike always gives you excellent customer service and doesn't try to force a sale. He wants happy satisfied customers. I always recommend Citrus Kia a Mike always gives you excellent customer service and doesn't try to force a sale. He wants happy satisfied customers. I always recommend Citrus Kia and Mike Boswell More

love the new car. We went to look at the new cars and fell in love with the Sorento. Paul Taracatac was so helpful as well as Yvonne Stoltenburg was with the financin We went to look at the new cars and fell in love with the Sorento. Paul Taracatac was so helpful as well as Yvonne Stoltenburg was with the financing, More

VERY UPSET This is not the first time I have had problems at Citrus Kia with service. I gave it a shot hoping things were different but again upset. Brought my This is not the first time I have had problems at Citrus Kia with service. I gave it a shot hoping things were different but again upset. Brought my car in for an oil change as I do every 3-4th miles.. Wanted Kia to check it all as I am close to 100thousand. I had hoped as it is close but I have lost all confidence in the service department. The paper that we get that shows how they check all the fluids recommends service..etc...etc..on 1/23/16 11am appt. I was told what needed to be done and chked the paper on the fluids as I had known my coolant was low and the windshield washer fluid was not pumping thru ..Wow all marked good..went down the road no windshield washer fluid..pulled over checked coolant wow still on low..Angry called told David he had me come back in..the service tech did not do his job..he tried to tell me low was okay and no excuse for the wind shield wipers Now my question is did he change the oil.. What did he check..other than the boxes..I told David I wanted to speak to Paul which I have never heard a word from....I told David I should not have to pay for my visit I am leaving there not knowing what was done or what truly needed to be done. I love my Kia Oh David reached into his pocket and gave me a cash refund....Did He share that with you Paul and as a CERTIFIED MANAGER why have you not gotten back with me Michelle (813)817-0708 More

Very good was happy with the service Had a great experience was very happy with Nikki she make are car buying experience very good and was happy john make it good too and Adam too with ou Had a great experience was very happy with Nikki she make are car buying experience very good and was happy john make it good too and Adam too with out them it of not have happen More

30,000 Mile Service was a Breeze! Paul Duvall is the epitome of customer service. He gave me a service quote and took the time to actually listen to what areas of service I wanted to h Paul Duvall is the epitome of customer service. He gave me a service quote and took the time to actually listen to what areas of service I wanted to have them check on the car. Paul is aware of the customer’s waiting time, in what I would consider a busy service department. Kudos to Paul and the rest of the service team. I will certainly return to Citrus Kia. More

Very pleasant buying experience with a professional Nikki Jones is an excellent choice if you want to purchase a Kia from Citrus Kia. Nikki helped us find a new Kia based on our needs. Nikki is the Nikki Jones is an excellent choice if you want to purchase a Kia from Citrus Kia. Nikki helped us find a new Kia based on our needs. Nikki is the most professional sales rep we have ever dealt with. She is the very best, and very professional. So glad we met her, her product knowledge is superb! Beverley Deakins More

what an amazing experience I had the absolute pleasure of meeting and dealing with nikki. She is absolutely amazing at what she does not because she knows how to sell, although I had the absolute pleasure of meeting and dealing with nikki. She is absolutely amazing at what she does not because she knows how to sell, although she does... she did an amazing job because she was personable, polite and passionate. You can tell she enjoys what she does and loves helping people. I will definitely be returning to citrus kia for all my future vehicle needs and will be looking forward to dealing with nikki again. More