Back

Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,905 Reviews

1,905 Reviews of Jenkins Kia of Crystal River - Service Center

Sort by
April 29, 2021

I am pleased with the service I have received since 2016. The waiting area is comfortable and clean. The worked on my Kia is always done in a timely manner. More

by DONNAKENADY2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the five-star review!

April 29, 2021

I am now in my 5th Kia since 2008 from this Dealer, Citrus Kia if Crystal River. That alone speaks volumes of how I feel and the excellent service I have received in EVERY department from Sales, Financ More

by NANR0346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Bower, Tabitha Hemer
May 14, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with Jenkins. We are delighted to know our team provided you with excellent service!

April 28, 2021

Amanda was great and the work done on my Kia was in great timing and wonderful. Everyone worked so hard to get the work done. I am very happy with the service everyone did and everyone should get five stars More

by LYNNRICH2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda , Maggie Desmond
May 14, 2021 -

Jenkins Kia of Crystal River responded

We appreciate the 5 stars!

April 28, 2021

I have been working with this service department for my last 3 vehicles and the service and personnel have always been excellent. Dave stands out as exceptional. More

by PSMITH230
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha Hemer
May 14, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the FIVE-STAR review!

April 28, 2021

Professional service ALWAYS.I started service with our Professional service ALWAYS. I started service with our pre-owned Sedona (14k miles) in Aug, 2015. Dave has been a great advisor all the way. Have j More

by AL.SANDLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jenkins Kia of Crystal River responded

We appreciate the positive feedback!

April 27, 2021

Very good service. Well taken care of. They made you feel comfortable in waiting area. Would recoommend to anyone wanting good service for the Kia line. More

by JLMILLE1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience!

April 27, 2021

Every thing went as expected. All the agents were great. All my requirements were met. The agents took time to review the necessary repairs in order to bring my vehicle into compliance. More

by FELIXT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Desmond
May 14, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback!

April 27, 2021

Took Kia Soul in for it's regular maintainence check up, oil change, filters, etc. The service was fairly quick and painless. THE BIG ISSUE was the following day. We needed the car to leave for a trip. More

by WZEL23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
worked with Dave in Service. 5 stars but won't let me enter it.
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

We sincerely apologize for this incident! We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please feel free to call me at the dealership anytime. Thank you, Desiree Bower Customer Relations 352-564-8668

April 27, 2021

After spending almost $7000 to replace the engine in my 2014 Soul, we had an oil leak. Brought it in to be looked at and was told it was not covered and would cost another $850!! Very upsetting and will More

by LISASCHAAKE5
Recommend Dealer
No
Employees Worked With
Karen in Service
May 14, 2021 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to hear about this myself and see if there is anything we can do. Please feel free to contact me at the dealership at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

April 26, 2021

I went in without an appointment, for repair of a tire leak. They took my car in right away and got me out in under an hour. Great service, good price, lovely people. More

by dianeatlv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

We are absolutely delighted to hear our team provided you with excellent customer service!

...
165
...