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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,632 Reviews

1,632 Reviews of Jenkins Kia of Crystal River - Service Center

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March 15, 2023

Good service, enjoyed my coffee and doughnut and Magazine. Timely , My Technician Dave is very knowledgable.. More

by ersw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

March 15, 2023

Justin always takes great care of me and services for my car . Makes everything super easy and smooth More

by LESLIEDOSS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Mar 15, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Justin provided you with excellent service!

March 11, 2023

Mr Caron was a pleasure to deal with. He was personable and knowledgeable. My service dept visit was quick. More

by TAHITI65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Caron service dept
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Mr. Caron provided you with excellent service!

March 11, 2023

The staff at Jenkins is very helpful and transparent. They helped my wife and I conveniently get through the morning while getting our oil changed and checking out our engine light. More

by DEREKJLARIVIERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

March 11, 2023

Steve Caron and =Frankie were very helpful and diagnosed my problem and resolved it. Very professional pleasant tp work with More

by BTGMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Caron
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

March 10, 2023

Efficient, Fast, Friendly! I was in and out all the work was reviewed with me before and after it was done. Relaxing , comfortable waiting area with refreshments. More

by MHPARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont remember the name of the gentleman. His picture is not on your profile He was very nice,, Maggie Desmond
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

March 09, 2023

Had to argue to get warranty honored! Had car for over a week installed wrong part! More

by GOLISHBRIAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Coble, Scott Russ
Mar 14, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

March 08, 2023

Timely, Courteous, and Professional. Justin explained the work required in detail. he went over recommened services and costs. He kept me informed along the way. More

by estherleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Mar 09, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Justin provided you with excellent service!

March 08, 2023

Courteous and Friendly. This dealership stresses communication with the clients, and making sure there are no questions or problems not resolved. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Caron, Maggie Desmond
Mar 09, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

March 08, 2023

Excellent service as always. My service advisor cut me informed along the way. Was done quickly and efficiently. More

by Lkhinvest19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Desmond
Mar 09, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

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