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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,654 Reviews

1,654 Reviews of Jenkins Kia of Crystal River - Service Center

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November 16, 2022

I WENT FOR A TIRE THAT I HAD A THING IN AND THE GUY TOLD ME I WAS GOING TO GIVE ME THE 18 POINTS INSPECITION AND I'M GONNA GIVE YOU MAKE SURE WE CHECK ALL THE OTHER TIRES AND THEN WHEN I PICKED UP THE CAR I More

by jimkittysunny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Selke
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

I am sorry that your experience was only a 3-star. I would like to discuss your experience and the opportunity to resolve your concerns. Please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 5252

November 16, 2022

Always great service. Good communication with the service dept. Highly recommend Jenkins Kia for all vehicles. More

by HIENA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your recommendation and your 5-star rating!

November 16, 2022

I was extremely pleased with Justin Selke (service advisor) and Hector the Technician. They patiently explained my service in detail and informed me of upcoming service that I need. Everyone that I ca More

by CAROLYNALLFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector the Technician was very good in explaining my service., Justin Selke
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

November 16, 2022

Very friendly people, great service and excellent detail department. I'll recommend all my friends and family to this Kia location. More

by simmonsbyron78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Maggie Desmond
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your recommendation and your 5-star rating!

November 16, 2022

i Love the employees, friendly, helpful and caring, they go the extra mile. It is nice to be able to sit in a comfortable area while you wait. More

by MHPARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Desmond
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

November 11, 2022

They took great care of my car when doing a warranty recall repair. I'll be back More

by imtgitc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

November 10, 2022

Provide great and fast service. Friendly and helpful agents. Never a problem at Jenkins Kia of Crystal River. More

by JHAGYE
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

November 10, 2022

I have a great technician he looks out for me and my car. I am on my 3 kia, More

by ersw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your continued business and your 5-star rating!

November 10, 2022

Excellent response and information provided. It's why I always come here for service. And I like the car wash! More

by JANGEN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

November 10, 2022

I like the employees at Jenkins Kia. They are always willing to help you when you arrive. The facility is very clean. The waiting area has nice chairs, TV and food is provided. The se More

by ormand23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

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