Jenkins Kia of Ocala

Above and Beyond Customer Service From the moment we entered your beautiful and welcoming facility, Chris took it upon himself and made sure our cars were quickly scheduled and ready t From the moment we entered your beautiful and welcoming facility, Chris took it upon himself and made sure our cars were quickly scheduled and ready to be serviced. Unfortunately, we had bad experiences in the past with other KIA dealers but his attention to detail, great communication and listening skills, and ready smile, made our visit above and beyond what we expected. Mike was also around us making sure we were well taken care of. We were then introduced to Danny who also, received us with a great smile. Danny introduced us to Edwin letting him know that we had been Kia customers 4 times. Among other things he mentioned that there was a “plan” where we can lower our cars monthly payments, customer loyalty, etc. Danny mentioned that there was one KIA Sorento Black Cherry left….that brought music to my wife’s ears. Honestly; everything was done in such a professional and smooth way that we ended up with Guy, signing financial papers after buying 2 cars; 2018 KIA Sorento and KIA Soul. This was the ultimate Customer Experience! Also, Anjolee, Emma, Mike and Lance; all of them together; to us they are the "Dream Team", More

It was lit fam Quick, professional, and welcoming staff. Mike is great! Their predicted end time was ahead of schedule which is great for busy lifestyles. There was Quick, professional, and welcoming staff. Mike is great! Their predicted end time was ahead of schedule which is great for busy lifestyles. There was a lounge area with snacks, coffee and water- which was lovely. Overall a great experience! More

Love the new building! WOW! Love the new building! Really like the Stinger ( like the red) . Like the lounge too. Like the use of a coupon too. Would be nice to get help WOW! Love the new building! Really like the Stinger ( like the red) . Like the lounge too. Like the use of a coupon too. Would be nice to get help on lowering our monthly payments, if possible. More

Recommend To Everyone.. Come OnDown!! It just wouldn’t be the BEST without Mike Ferrari. I Love this Place. The only place in Town where I am treated like a Princess. Thank you to all wher It just wouldn’t be the BEST without Mike Ferrari. I Love this Place. The only place in Town where I am treated like a Princess. Thank you to all where a smile is no stranger. 😃 More

Service visit today Nice new clean dealership. Had a very good experience today at the dealership even though it was just for an oil change. Talked to Matt fin sales an Nice new clean dealership. Had a very good experience today at the dealership even though it was just for an oil change. Talked to Matt fin sales and he was very helpful. More

Good experience at Jenkins Kia Service Center I was taken care of immediately upon arrival. I was then offered a free car wash and shown to the waiting area where free coffee and donuts were provi I was taken care of immediately upon arrival. I was then offered a free car wash and shown to the waiting area where free coffee and donuts were provided. Nice new facility to wait in and My Service Contract covered my regular maintenance so no money out of pocket! More

Exceptional New location is awesome! Everyone was very nice.. Had me in and out in good time. Had an oil change, new tire and tire rotation. Thanks! New location is awesome! Everyone was very nice.. Had me in and out in good time. Had an oil change, new tire and tire rotation. Thanks! More

Excellent service call I had a scheduled oil change and tire rotation. While I was there they also took care of 2 service calls that needed attention. Great service. Callie I had a scheduled oil change and tire rotation. While I was there they also took care of 2 service calls that needed attention. Great service. Callie was very informative and helpful. More

t. koehler had all the answers tim koehler was very knowledgeable and worked with me on a new soul purchase...i came to view used cars but really liked the 2018 soul...guy rodas in tim koehler was very knowledgeable and worked with me on a new soul purchase...i came to view used cars but really liked the 2018 soul...guy rodas in finance finished the deal and again was very knowledgeable and both very professional....you can't go wrong with a kia or the jenkins auto group...and to close this review, the soul is one great vehicle...could not believe the head and leg room and smooth ride.... More

Service express My overall review is great! New dealership, kids play room and a window to watch them work on your vehicle. Clean and you can charge your phone while My overall review is great! New dealership, kids play room and a window to watch them work on your vehicle. Clean and you can charge your phone while eating a snack. More