I had a 10 am service appoitment for a first time oil change on a new Kia Optima.. When you pull into the service bay, first thing you notice is how extremly clean everything is. As you are getting out of your car you are greeted by an employee who assigns your car a service number and directs you to the service counter. At the service counter, they take your information and escort you to the waiting area that is also very clean and stocked with plenty of free snacks and beverages. Less than one hour later, oil and filter were changed, multi point inspection performed, and tires aired up to correct pressure. Service manger explained all inpection points checked and work performed. Payed cashier and was given a coupon for a free car wash, then escorted to my car in the service bay. To sum it all up, great people, great service and great dealership!