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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,345 Reviews
Call Service Center (877) 710-8762

1,345 Reviews of Jenkins Kia of Ocala - Service Center

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July 22, 2025

I have NEVER liked dealing with a car dealership but Jerry has been outstanding! Takes care of everything I go in for and more! A great asset to your company! More

by pamesx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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July 20, 2025

The customer service at Kia always continues to impress us and to remain loyal customers. More

by drumme3974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
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July 19, 2025

The entire staff was courteous, professional and welcoming. The waiting area -- and the overall parts of the dealership I visited -- were immaculate. Special shout out to my Service Advisor Kirstie More

by tanked59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
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Jul 20, 2025 -

Jenkins Kia of Ocala responded

Thank you for your wonderful review. Our team is glad to hear about your positive visit and the clean environment at Jenkins Kia of Ocala. We strive to make every experience welcoming and enjoyable for our guests.

July 02, 2025

Thanks, Andrew, for taking care of installing the rearview mirror. It's working great, I am pleased with the functionality. Thanks, Liz More

by WarriorPrincessLiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Jenkins Kia of Ocala responded

Thank you for taking time to tell us about your experience.

June 29, 2025

We came for an oil change and Fabio helped us with looking to buy a new car. We left very excited and extremely happy with our new car. More

by quik0681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Szylin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Jenkins Kia of Ocala responded

Thank you for choosing Jenkins Kia of Ocala. We're really pleased to hear about your experience with our team. Enjoy your new car!

June 20, 2025

Service team are pleasant and attentive to customers. Techs do good work and make me feel confident in my car. More

by barbazonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Barbazon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Amador
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Jun 20, 2025 -

Jenkins Kia of Ocala responded

We're pleased to hear you had a great experience with our team at Jenkins Kia of Ocala. Thank you for sharing your feedback.

June 19, 2025

The service department people always have bad attitude. They are always rude and seem like that don’t want to even help you. More

by Chall1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genaro alverez
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Jun 20, 2025 -

Jenkins Kia of Ocala responded

We apologize for your negative experience. Please call 352-620-2045.

June 10, 2025

The staff is quick to help out, and are also very friendly. They keep you up to date on the car’s status while you’re there. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 21, 2025 -

Jenkins Kia of Ocala responded

Thank you for the 5-star rating! Take care.

June 07, 2025

We made an appointment for our tint to be replaced. When we arrived we were told we did not have an appointment or the guy who does the tint was not made aware so the appointment was pushed back. Also More

by Dcooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 17, 2025 -

Jenkins Kia of Ocala responded

We are sorry to hear you did not have a great experience. Thank you for letting us know. Please call 352-620-2045 Ext 3977 to make things right.

June 06, 2025

Excellent service. Service dept was personable and helpful. Love the popcorn in the waiting area. More

by stvns1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Jul 17, 2025 -

Jenkins Kia of Ocala responded

Thank you so much for your high rating! We appreciate your business and your review.

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