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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,329 Reviews

1,329 Reviews of Jenkins Kia of Ocala - Service Center

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July 11, 2018

Oil change, tire rotate, 35,000 mile check-up Outstanding service team! Professional, friendly, honest and efficient! I have had nothing but excellent service from Jenkins KIA service team, since More

by Lonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Lance Gansky, Chris Hansen
Jul 12, 2018 -

Jenkins Kia of Ocala responded

Lonnie, Thank you for entrusting us with all of your vehicle needs! We are only as good as our guests!

July 06, 2018

outstanding As usual our service contact Mike Ferrari , made my wife and I feel very comfortable, explained everything that was needed for our car. This is the s More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari
Jul 09, 2018 -

Jenkins Kia of Ocala responded

Mike, Thank you for allowing Mike and our team to assist you with any vehicle needs. We truly appreciate your feedback!

July 03, 2018

Oil change I was greeted immediately upon entering the dealership, the person who greeted me (I’m sorry don’t remember his name) was very polite. He took the ne More

by Chesteen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Jul 05, 2018 -

Jenkins Kia of Ocala responded

We greatly appreciate you taking the time to review your experience!

July 03, 2018

Wonderful service for an out-of-state traveler on I 75. While traveling through the Ocala area, I experienced problems with my 2013 Sorrento. I checked online and found the nearest Kia Dearlership was only More

by Lovemysorrento
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Jul 05, 2018 -

Jenkins Kia of Ocala responded

Thank you for stopping in and allowing us to address your concerns! We are pleased to know our team did an excellent job with assisting you in a timely manner to get you back on the road!

July 02, 2018

Good experience. Timely service although they will hound you to death to do the survey. This is probably the 4th or 5th e-mail I have received on it. More

by Houndedtodeath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky, Chris Hansen
Jul 03, 2018 -

Jenkins Kia of Ocala responded

We apologize for any negative experience you have had. We always like to follow-up with our customers and we appreciate your feedback!

July 02, 2018

My service was Perfect! Don’t look any farther than Jenkins Kia because you’ll be wasting your time. Jenkins is the Best by far. I’ve been having cars serviced since 1968 and More

by judykins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari, Lance Gansky
Jul 03, 2018 -

Jenkins Kia of Ocala responded

Judy, We are pleased to know our team provided you with the best service possible! We look forward to serving you for many years to come!

July 01, 2018

180629 New Key Fob Wife lost 2nd key fob and need to replace it. Chris Hansen got it done for me and told me how to get in touch with "Crossroads" program to get reimbur More

by barryk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Koch, Chris Hansen
June 30, 2018

Everyone professional and willing to discuss questions. Pleasant experience for going for service. Every contact person was willing to talk about any questions and review work done. Prepared to go for se More

by sorento guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Powell, Mitch Thompson, Callie Zimmerman
June 29, 2018

Great service I was in an out in one hour for my first service on my KIA SOUL. I would like to THANK YOU for the fast service. More

by Salsa con Soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Romero, Callie Zimmerman, Jose "Daniel" Moret
Jun 30, 2018 -

Jenkins Kia of Ocala responded

Thank you for allowing us to serve you!

June 24, 2018

Great!! The service department was extremely fast and friendly service! The new building is awesome as well. They offer a variety of snacks and refreshments More

by RayAnn C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2018 -

Jenkins Kia of Ocala responded

We are so pleased to know you enjoyed your visit with us! We look forward to assisting you with any future vehicle needs!

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