Jenkins Kia of Ocala - Service Center

Summer sizzling special Made appt. I saw the special online for summer sizzling special. Was in and out of there. There were 2 recalls that were brought to my attention bu Made appt. I saw the special online for summer sizzling special. Was in and out of there. There were 2 recalls that were brought to my attention but I didn’t have time so going back next week. The only bummer I had but luckily I was early is that I didn’t realize dealership moved so had to find new location. It is a beautiful and comfortable new facility and didn’t mind waiting on my car😊 More

Make me feel like family I went in for service and Mike Ferrari who was the most attentive person that I have encounter in service so far in KIA in that area. He explained to I went in for service and Mike Ferrari who was the most attentive person that I have encounter in service so far in KIA in that area. He explained to me different aspects of my package and fixed some of my vouchers. Later on after a while, he even came down and congratulated me. Jamie was waiting for me to talk in the resting area, after noticing my handicap he decided to go into a closer location. He was friendly and a real gentleman. He introduced us to Guy, between them they came up with the best offer possible. Jamie took me around showed me some cars, he was so kind and patient. We waited for a while and at the end we met Pete, what a genuine funny guy. He explained everything in detail with a funny deposition and clearly the best interest for me. At the same time I can see Jamie transferring all my things to the new car. What a gentleman! When everything was set and done Jamie even gave me a salute lol! It was a wonderful experience! More

service Brought my soul in to be serviced on June 4,2018. Met with Chris Hanson, who was going to be doing the service work. Not only was he professional, but Brought my soul in to be serviced on June 4,2018. Met with Chris Hanson, who was going to be doing the service work. Not only was he professional, but friendly and courteous. Mr. Hanson said he would have me out of there in one hour or less. Mind you, they were extremely busy at two p.m.. Approx. fifty five minutes later I was in the car and on my way home. I would recommend Jenkins Kia to anyone who asked. More

Enjoyable and fast Great new service bldg.and waiting area,Very knowledgeable and helpful service rep (Mike F) Keep up the good work will recomend Kia to friends. Great new service bldg.and waiting area,Very knowledgeable and helpful service rep (Mike F) Keep up the good work will recomend Kia to friends. More

Excellent service and care Service was prompt, priced reasonably, staff was friendly, wonderful waiting area. Callie Zimmerman is the best. She explained everything in detail Service was prompt, priced reasonably, staff was friendly, wonderful waiting area. Callie Zimmerman is the best. She explained everything in detail and kept us informed as we waited. We will be buying our next Kia there for sure. First time in years we were looking at the newer cars and our salesman Never pressured us and when we are ready we will buy from him. Joyce and john More

Excellent customer service Very informative and fast. Service was great and perfectly priced and everyone was very very friendly. I will absolutely recommend them to family and Very informative and fast. Service was great and perfectly priced and everyone was very very friendly. I will absolutely recommend them to family and friends. More

Service Done Right I came in for a scheduled oil change. Very polite and took care of what I needed. Sent me text messages to let me know when my car was ready. I picked I came in for a scheduled oil change. Very polite and took care of what I needed. Sent me text messages to let me know when my car was ready. I picked it up after 5 and he helped me with the checkout as well. More

Easy to schedule, intake was simple, service was timely. Easy to schedule, intake was simple, service was timely but problem likely to return. There is a design flaw in the shifting between the computer soft Easy to schedule, intake was simple, service was timely but problem likely to return. There is a design flaw in the shifting between the computer software, control board and transmission. More

Routine Service Service consultant Joel Downing and the mechanic provided excellent service and was completed in a reasonable time period. This was my first visit to Service consultant Joel Downing and the mechanic provided excellent service and was completed in a reasonable time period. This was my first visit to their new facility. I was impressed with how nice the waiting area and whole facility is. More

Great customer service, mike is always very nice Always treated with professional customer service everytime i come to service my kia soul and my daughters kia rio. Mike ferrari is always extremely n Always treated with professional customer service everytime i come to service my kia soul and my daughters kia rio. Mike ferrari is always extremely nice and helpful More