Jenkins Kia of Ocala - Service Center

Very happy with my service The service I received was very good. Mike was friendly and helpful in getting my vehicle serviced. I enjoyed the coffee and waiting area. It was a The service I received was very good. Mike was friendly and helpful in getting my vehicle serviced. I enjoyed the coffee and waiting area. It was a pleasure doing business with the folks at KIA. More

Review of experience I felt they were being very professional. They were very welcoming and informative immediately. They were knowledgeable in what needed to be done to m I felt they were being very professional. They were very welcoming and informative immediately. They were knowledgeable in what needed to be done to my vehicle. Everything was done in a timely manner. I was even offered accommodation while waiting. Would definitely recommend to anyone. More

Unscheduled visit Our battery died suddenly. We called the dealership and they said bring it right in. The staff was very courteous and efficient. While we were there t Our battery died suddenly. We called the dealership and they said bring it right in. The staff was very courteous and efficient. While we were there they changed our oil even though we didn't have an appointment. I couldn't be happier with the service we received. More

Wasn't in the market for a new KIA Took our 2016 KIA Sorrento to Jenkins KIA for service and oil change. Drove off the lot in a brand new 2018 KIA Sorrento, almost identical to the one Took our 2016 KIA Sorrento to Jenkins KIA for service and oil change. Drove off the lot in a brand new 2018 KIA Sorrento, almost identical to the one we drove in. We were very happy with our KIA, so it didn't take much convincing for us to trade up. We were treated very professionally by Callie Zimmerman when we arrived. She even helped me program the new KIA blue tooth before we left the dealership. Jamie Fielding, a fellow Veteran, was very personable and knowledgeable. A misunderstanding of the GAP insurance and the promise that our monthly payment would remain the same, which in final paper work was not the case, is why Guy Rodas recieves only 4 stars. I felt pressured by John Szylin and wasn't very happy with him or his service, but I guess he was just doing his job, so he gets an average rating. We do not like to be pressured into anything. More

My experience My Kia Soul was in need of an oil change and tire rotation. I went in expecting to wait for a long time due to not having an appointment; however the My Kia Soul was in need of an oil change and tire rotation. I went in expecting to wait for a long time due to not having an appointment; however the service was completed in a reasonable time period. I was happy to be able to watch through the window as the guys serviced my truck. I was also excited to see a familiar face Chris Hanson, who used to be at the Cadillac dealer 15 years ago. He even remembered me and i new that my car was in good hands. More

Oil change Our advisor Callie is great. Everything always goes smooth. We are always greeted when we walk in and eveyone is polite. Thanks Jenkins Kia of Ocala. Our advisor Callie is great. Everything always goes smooth. We are always greeted when we walk in and eveyone is polite. Thanks Jenkins Kia of Ocala. More

Was very satisfied and the service manager was excellent I t Great experience...service mgr.took very good care of my problem and got me in and out in very good time. Would definitely recommend this service dept Great experience...service mgr.took very good care of my problem and got me in and out in very good time. Would definitely recommend this service dept. More

Awesome Dealer First time at this dealer must say everyone at the dealer goes out their way to make you feel welcomed they have great amenities will definitely reco First time at this dealer must say everyone at the dealer goes out their way to make you feel welcomed they have great amenities will definitely recommend More

Awesome Today I took my 2017 Kia Optima to the dealership for an oil change and 15,000 mile maintenance and left with a 2018 Kia Sorento. Working with Jamie Today I took my 2017 Kia Optima to the dealership for an oil change and 15,000 mile maintenance and left with a 2018 Kia Sorento. Working with Jamie and Tim made the process quick and painless. Pete in finance was awesome and made the endless signing of papers a breeze and quick. I was at the dealership for a total of 3 hours... Start to finish!! This is my second vehicle bought from Jenkins Kia and I'll keep bringing my business to them as long as they are in business!! More

Service Sales personnel were extremely helpful about information I asked about. Service was okay. I guess because he was too busy with customers he couldn't Sales personnel were extremely helpful about information I asked about. Service was okay. I guess because he was too busy with customers he couldn't remember who was who. Cashier was very friendly and helped with new address. More