Jenkins Kia of Ocala - Service Center

Your staff is always attentive and friendly. I never have a problem with the service department. They always do what they say they’re going to do. And even go beyond. a problem with the service department. They always do what they say they’re going to do. And even go beyond. More

Very quick, very kind, very proper. Really appreciated the level of care given and the appreciation of others time. I was in and out quick and was notified, while waiting, when my car would be ready. Gr the level of care given and the appreciation of others time. I was in and out quick and was notified, while waiting, when my car would be ready. Great service. More

The service department vehicle drop off area was clean and well maintained. I received immediate attention when I arrived to drop off my vehicle. All services were explained to me and I was given an estim and well maintained. I received immediate attention when I arrived to drop off my vehicle. All services were explained to me and I was given an estimated time for completion. More

Your Service Dept was courteous and looked into my problem explaining in detail what could be done regarding my passenger side mirror issue. My oil change was was done in a timely manner. problem explaining in detail what could be done regarding my passenger side mirror issue. My oil change was was done in a timely manner. More

As usual, Jenkins KIA and Callie Zimmerman provided excellent service. Callie kept me informed during the service process and was very helpful when it was discovered that I needed new tires. I always excellent service. Callie kept me informed during the service process and was very helpful when it was discovered that I needed new tires. I always appreciate their warm professionalism at Jenkins KIA. More

Went in for a free oil change. Everything went as promised, actually got out about 10 minutes earlier then promised. I was treated no different then any other client even though i had a free coupon. promised, actually got out about 10 minutes earlier then promised. I was treated no different then any other client even though i had a free coupon. Staff is very friendly and efficient. More

We pulled up and they helped us right away!! So very nice there!! We waited less then 40 minutes for the 40,000 maintenance... love this place!!!! there!! We waited less then 40 minutes for the 40,000 maintenance... love this place!!!! More

I want to commend Lance Gansky in the service department. It does not go unnoticed when an employee goes above and beyond in customer service. I have been coming here since 2018 and Lance has always been cou It does not go unnoticed when an employee goes above and beyond in customer service. I have been coming here since 2018 and Lance has always been courteous, helpful, and authentic. I can tell he really cares about his customers. KIA is lucky to have such a valuable employee. More

Excellent service from the very beginning. Easy to make appointment and then drop off was efficient and simple. The car was ready exactly when promised! appointment and then drop off was efficient and simple. The car was ready exactly when promised! More

We always have a great experience when having our Optima serviced at Jenkins Kia. We were able to schedule a recall appointment immediately, when we arrived we were greeted by a wonderful service manager a serviced at Jenkins Kia. We were able to schedule a recall appointment immediately, when we arrived we were greeted by a wonderful service manager and overall it was an excellent experience. Our car was ready before the estimated time and they kept us updated on the progress. Overall a wonderful experience. We've never had any problems or issues with this service department. More