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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,329 Reviews

1,329 Reviews of Jenkins Kia of Ocala - Service Center

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February 20, 2019

Great service Took me right away for oil change, explained what they were going to do, informed me there was no recalls, was out in less than hour More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Feb 21, 2019 -

Jenkins Kia of Ocala responded

Mike, We are pleased to know our team did a quick and efficient job in assisting you.

February 20, 2019

Excellent service....Friendly people....No high pressure Use the service center for the first time for an oil change for our Kia Soul. GREAT service...everyone was so nice...took time to explain everything. More

by Jazz22hit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Feb 21, 2019 -

Jenkins Kia of Ocala responded

Thank you for allowing us the opportunity to earn your business. We are delighted to know our team provided you with an excellent experience! We look forward to serving you!

February 19, 2019

The problem took two trips to the dealership to resolve. A first attempt at resolving a service bulletin concerning condensation in a tail lamp housing by adding additional sealant failed. The problem was re More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Powell
Feb 21, 2019 -

Jenkins Kia of Ocala responded

Bernie, Thank you for working with us to resolve your concerns.

February 18, 2019

Great Quick meet and greet. Nice clean and we'll lit service lane. Trained rep met me immediately upon arrival.He then directed me to the proper service adv More

by Craggy Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Feb 19, 2019 -

Jenkins Kia of Ocala responded

Bob, Thank you for the positive feedback!

February 16, 2019

Oil change No less than 1 hour. It's friendly and willing to help you. Everyone is knowledgeable and willing to take the time to explain to you what they're doin More

by Salsa con Soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari
Feb 18, 2019 -

Jenkins Kia of Ocala responded

Thank you for taking the time to review your experience!

February 16, 2019

service I took my car in for routine service, the service was very professional and done in a timely manner. the car was washed and was just like a new one. More

by mike60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Feb 18, 2019 -

Jenkins Kia of Ocala responded

Mike, Thank you for the positive feedback!

February 16, 2019

A positive experience The experience that impressed me the most was there was no employee trying to sell me numerous items,( I experienced this at another local dealership) More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Powell
Feb 18, 2019 -

Jenkins Kia of Ocala responded

Heidi, Thank you for entrusting us with the maintenance of your vehicle!

February 15, 2019

Outstanding Service The service provided by Jenkins KIA of Ocala was outstanding. The work was completed professionally, and the car was ready for me to drive off. More

by rsmith123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Feb 15, 2019 -

Jenkins Kia of Ocala responded

We appreciate you taking the time to review your experience!

February 15, 2019

Callie is the best we love her. She is always amazing, and ready to help us. She is always going out of her way to give us the best customer service experience. More

by Fir3kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Feb 18, 2019 -

Jenkins Kia of Ocala responded

We are delighted to Callie has continued to provide you and your family with an excellent experience! Thank you for allowing us to serve you!

February 13, 2019

Thank you for your kindness and helpfulness Very courteous sales people not pushy very. straight forward answered all of my questions and concerns. I will definitely be recommending this dealer More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the other gentleman's name who did the initial finances, Jamie Fielding, Pete Palys
Feb 13, 2019 -

Jenkins Kia of Ocala responded

Lucy, Thank you for the kind words. We look forward to serving you and your family for many years to come!

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