Jenkins Mazda

Excellent Service I had the opportunity to speak with Leo on several occasions as I prepared to have my car serviced. Leo was exceptional in helping me explore options I had the opportunity to speak with Leo on several occasions as I prepared to have my car serviced. Leo was exceptional in helping me explore options for drop-off and pick-up due to my work schedule and the distance I would have to travel. I was provided with upfront calling and pricing prior to work beingh performed, there were no surprises. Service was provided in an efficent and timely manner. Upon delivery they had taken the time to clean and vacuum my car which was unexpected. This service experience has by far been one of the best customer service experiences I have received. Thank you for a job well done. More

Service Leo has done a great job as usual. He understands concerns and addresses them in timely and professional manner. I have dealt with him on two Mazdas Leo has done a great job as usual. He understands concerns and addresses them in timely and professional manner. I have dealt with him on two Mazdas I own. More

Mazda Service I took in my new Mazda 6 for an oil change without an appointment and they took care of me right away. They did the maintenance on the car and updated I took in my new Mazda 6 for an oil change without an appointment and they took care of me right away. They did the maintenance on the car and updated the sim card for the navigation system which was very much appreciated. More

Jenkins Mazda A positive experience. Hux was a pleasure to deal with, friendly and low pressure. He frequently checked on me through the entire process. Ed in th A positive experience. Hux was a pleasure to deal with, friendly and low pressure. He frequently checked on me through the entire process. Ed in the finance department was also courteous and low-key. I will recommend Jenkins Mazda to any of my friends and co-workers who might be in the market for a new vehicle. More

We came to Jenkins mazda and bought a Nissan murrano , the dealer sent the bank ,different paper work saying it was a loaded vehicle , and it was not . this matter seems to be going in a circle ,the dea the dealer sent the bank ,different paper work saying it was a loaded vehicle , and it was not . this matter seems to be going in a circle ,the dealer got his money and I'm out , I want the vehicle I paid for. I was told they will settle ,in the for of accessories. not good enough for me ! the dealer lied to get the deal to go through. how sad ! shame on you JENKINS MAZDA . More

The manager, Juan, was introduced to me as an "appraiser" as I had specifically asked not to have managerial interference at my early researching point. He treated both the salesman (who TRIED t "appraiser" as I had specifically asked not to have managerial interference at my early researching point. He treated both the salesman (who TRIED to do a decent job) and me as intellectually handicapped seven year olds. Juan's arrogance, rudeness, and condescension were stunning. I will buy elsewhere. More

New Car purchase problems corrected by the General Manager. GM agreed that the wheels should be changed at no cost. The service department replaced the wheels as agreed to, washed the vehicle and to Manager. GM agreed that the wheels should be changed at no cost. The service department replaced the wheels as agreed to, washed the vehicle and topped off the gas tank. More

We came out to Jenkins Mazda, from Deltona, as a result of a phone call and conversation with Thad Szkudlarek of Jenkins Mazda in Ocala. We came there because he persuaded me that Jenkins Mazda could meet of a phone call and conversation with Thad Szkudlarek of Jenkins Mazda in Ocala. We came there because he persuaded me that Jenkins Mazda could meet our needs in purchasing and financing a 2014 Mazda. I had read extensively all of the reviews and reports on the Mazda 3 and Mazda 6 and was basically already decided that when we purchased a new car this year it would be either a Mazda 3 or Mazda 6. I had first seen a Mazda when they began doing business in America with their rotary engine cars, but never purchased any Mazda product until Yesterday when My wife and I fell in love with the 2014 Mazda 6 at Jenkins after we saw and drove it. We were originally thinking more about the Mazda 3 when we went to Jenkins, but I had just read the car and driver review naming the Mazda 6 and 3 two of the ten best cars of 2014. I loved good cars, especially sports cars. Ihad one of the first Nissan 300ZXs imported into the country and once drove it at 140 MPH on I 95 when no one was around. The interest Thad took in showing, driving and finding the Mazda 6 and the cooperation of Ed Arnold and the sales manager also, made buying the Mazda 6 a pleasure for us. If we are ever asked for a reference about buying a Mazda from Jenkins, it will be a genuine pleasure to do so. More

very frindly attentive imformative high standerds in customer care . always offers refreshments ,offers breakfest ,lets you watch tv wile you wait for your vehicle to be serviced. all around good servic customer care . always offers refreshments ,offers breakfest ,lets you watch tv wile you wait for your vehicle to be serviced. all around good service .MR NETTLES. More

The service provided by Greg and Steve at Jenkins Mazda of Ocala was, as always excellent. They say what they are going to do, do it and charge a fair price. I have all my service on both of my Miatas co of Ocala was, as always excellent. They say what they are going to do, do it and charge a fair price. I have all my service on both of my Miatas completed there. This website and feedback process is horrible. I have wasted a great deal of time because of it and completed it only because I wanted to leave positive feedback for Steve and Greg. More