Jenkins Mitsubishi

A Car Buying Nightmare It has been a nightmare for us dealing with different people at Jenkin’s Mitsubishi. The nightmare has not ended and we are no sure when it will end It has been a nightmare for us dealing with different people at Jenkin’s Mitsubishi. The nightmare has not ended and we are no sure when it will end because they are yet to contact me about a resolution. I helped my parents buy a 2017 Mitsubishi Outlander Sport in early October 2017. We live in New York and we had the car transported her with a temporary Florida plate while Jenkins supposedly engaged a company to get the car properly registered, titled in New York and obtain plates for my parents. We paid Jenkins $500 to handle this. It is the end of January 2018, over three and a half months after my parents purchased the car, my parents’ several temporary plates expired and we cannot even get another temporary plate from Jenkin’s for the past 3 days (because their printer wouldn’t print and they would not return my calls and emails) so my parents cannot drive the car legally while Jenkin’s is supposedly looking into the NY paperwork issues. To add to the injury, my parents kept receiving notices and bills from Florida tolls authorities that people who drove with their expired temporary plates (they were assigned to other Jenkin’s buyers but still registered in my father’s name????) did not pay tolls. My parents had to write them letters telling the toll authorities that they were no where near Florida and Jenkin’s probably gave the plates to others while still registered in their names. I am hoping today that Jenkin’s Mitsubishi will call me back and resolve this issue soon. This was our Thanksgiving, our Christmas and our New Year’s wishes. So far, Jenkin’s has let us down very miserably. I am also hoping that Jenkins’ printer works today so that my parents can at least drive their car with another temporary plate emailed to them today. I will update this post if there is progress with Jenkins. More

Epitome of the reason people dislike the car buying process From the moment we arrived to the moment we left buying a car was an increasingly frustrating and disappointing experience. We drove 60 miles to compl From the moment we arrived to the moment we left buying a car was an increasingly frustrating and disappointing experience. We drove 60 miles to complete the purchase of a vehicle we had agreed to price and terms and had even given credit card information for down payment. Rather than telling us upon arrìval that the car that was being "cleaned up" for us was somehow sold while being washed, we were presented with an older model with 10000 more miles on it as though it was comparable. After going through the excruciating part of agreeing on a price amidst apologies with an inept sales manager, the most aggregious part of the transaction came when working with the finance person who was so rude even the sales person suggested we talk to the general manager. I would not drive 6 miles let alone 60 miles to purchase another vehicle from this dealership More

Amazing customer service and vehicle! I had a good time. Only took 2 hours to get everything finalized and we weren't approved at first. Scott worked his magic and got us approved. Lisa co I had a good time. Only took 2 hours to get everything finalized and we weren't approved at first. Scott worked his magic and got us approved. Lisa convinced us they were better than the other dealership and Bronsons saved us from a bad deal on a 2013 stang at another dealership. I am beyond ecstatic with my 14 5.0. It only has 35k miles and I'm not paying an arm or a leg. Merry Christmas!!! More

Great Experience I purchased a 2017 Frontier with 700 miles. What a great value. The entire purchasing process was quick and easy. They gave me a good deal and wor I purchased a 2017 Frontier with 700 miles. What a great value. The entire purchasing process was quick and easy. They gave me a good deal and worked with my bank to give me the best rate possible. I've driven the truck for a few months now and it's in perfect condition. I love it. I especially want to thank Bronson Daniel for making it such a great experience. He's a keeper. Thanks Jenkins. More

Excellent Experience with the Entire Jenkins Process My son and I knew what car we wanted and Jenkins made the process VERY smooth. If I needed another a new or used vehicle I would not hesitate to visit My son and I knew what car we wanted and Jenkins made the process VERY smooth. If I needed another a new or used vehicle I would not hesitate to visit Jenkins Mitsubishi on N. 98. The sales staff is knowledgeable, courteous, and friendly. More

Great dealership I was shopping around for a new car decided on a Mitsubishi Mirage and shopped online and got the best out the door price from Jenkins Mitsubishi in L I was shopping around for a new car decided on a Mitsubishi Mirage and shopped online and got the best out the door price from Jenkins Mitsubishi in Lakeland. Price quoted on email was what I paid out the door. Great experience More

This is a review for the sales department and it is a 5 STAR I have purchased a 2017 Mitsubishi Outlander and am very pleased with it. My experience with this Dealership has been OUTSTANDING. This is the 4th ne I have purchased a 2017 Mitsubishi Outlander and am very pleased with it. My experience with this Dealership has been OUTSTANDING. This is the 4th new car and this has been the best we Have ever been treated. I was looking for a Nissan Cube or Rouge on the Internet and saw a Rouge that looked interesting and clicked on it. Joanne Showalter called me and very pleasantly explained that I should drop by and see it. When I did she introduced me to Chad Suddreth as she was busy elsewhere. Chad was very helpful and brought the Nissan around and my family and I looked at it and I explained why I was looking for a certain type of car as I am long legged and the Rouge would work for me. He then ask me to try sitting in a couple of the new Mitsubishi and the Outlander fit. There was at no time was any hard sales tactics were used. He explained everything very plainly to me, and I said go ahead and see what can be done but I think we will be lucky to get through with the used Rouge. Chad was very respectful of me and my family. Chad introduced me to the finance man (sorry I don't remember his name), But he too was very thorough and explained everything clearly. More

Great Experience Scott my salesman was wonderful. He was knowledgeable on all aspects of the vehicle and process. Finance was great as well and all others involved wer Scott my salesman was wonderful. He was knowledgeable on all aspects of the vehicle and process. Finance was great as well and all others involved were very pleasant and helpful. More

Awesome The best experience I have ever had. Just became a member for life. Freddy , Julio, Ali and Richard were amazing. My family is grateful. The vehicle h The best experience I have ever had. Just became a member for life. Freddy , Julio, Ali and Richard were amazing. My family is grateful. The vehicle here were amazingly priced as well as nice. More

Freddie "shady" Knight Went here recently just to check out a car I was interested in and test drive it. Brian, the salesmen, was a decent guy who seemed somewhat transparen Went here recently just to check out a car I was interested in and test drive it. Brian, the salesmen, was a decent guy who seemed somewhat transparent and not overly shady. I had no intention of buying this car, but I thought, "hey, i'll see what they give me on my trade in and maybe I'll consider it." They offered me an offensive trade-in value which was well below the actual value. This is when things went downhill. I was ready to leave and then Freddie "shady" Knight (I guess the sales manager? pretty pathetic) came to sales floor and attempted to explain to me with his first grader logic that this was a good trade-in value. He adjusted the trade-in value(still bad value), and tried to act like a good guy (sorry Freddie, people can easily see through your shade). They ran my credit and everything anyway to see what interest rate would be and yada yada. The interest rate they gave me was so bogus that you'd have to be a obsessed with the idea of having a new car to accept it. Again, Freddie "shady" Knight and his sad finance guy who doesn't know basic algebra tried to convince me this was a great deal (sorry guys, I was a college math tutor and am college educated). I wasted my time here at this sketchy Mitsubishi but it was a lesson learned. For unaware people considering this dealership, I suggest going somewhere else to deal with a professional. On the other hand, if you want to hear sad elementary school explanations from Freddie "shady" Knight (could be a better job about being less openly shady) on why he should be able to rip you off this is the place for you. More