Jenkins Mitsubishi

Super friendly and helpful! Shane was awesome! They were able to get me into the car of my dreams and we were in and out in less than four hours! able to get me into the car of my dreams and we were in and out in less than four hours! More

From an appointment request over the phone.. to a prompt appointment..some wonderful specials on service deals.. friendly treatment..and specially prepared coffee.. great service. Thanks! appointment..some wonderful specials on service deals.. friendly treatment..and specially prepared coffee.. great service. Thanks! More

Enjoy dealing with Marie. She's helpful in every way. My service is always done in a timely manner. I've always dealt with her and look forward to doing so in the future. service is always done in a timely manner. I've always dealt with her and look forward to doing so in the future. More

Had an excellent experience. Staff super professional and took great care of me. Have been going there since the day I bought my car! Awesome! took great care of me. Have been going there since the day I bought my car! Awesome! More

Trey Rolfson upheld exceptional service from the moment I walked in, to walking out. He was knowledgeable and established a rapport. The rest of the staff was helpful as well,& made a reasonable deal for me. walked in, to walking out. He was knowledgeable and established a rapport. The rest of the staff was helpful as well,& made a reasonable deal for me. More

Trey did a great job, very professional and knowledgable. He followed up a couple of times to make sure that I was okay with everything. I don't remember their names, but the sales manager and knowledgable. He followed up a couple of times to make sure that I was okay with everything. I don't remember their names, but the sales manager and overall manager were great also. More

I was not looking to buy, but the deal was way too good to pass up. The customer service was amazing. There was no pressure. Thank you, Darrick. to pass up. The customer service was amazing. There was no pressure. Thank you, Darrick. More

Awesome car lot with quality cars and excellent customer service!!! Trey is a true gentleman who located the car of our choice and we are extremely happy. He truly made our experience with Jenkins Mitsubish service!!! Trey is a true gentleman who located the car of our choice and we are extremely happy. He truly made our experience with Jenkins Mitsubishi a great car buying experience. More

The staff was informative and friendly. After my oil change they gave me some recommendations which I found helpful and gave me a free car wash! They had no problem letting me go in earlier than expecte change they gave me some recommendations which I found helpful and gave me a free car wash! They had no problem letting me go in earlier than expected and got me out quicker than I anticipated. I will definitely go back again! The service was great! More

DISHONEST, POSSIBLY ILLEGAL SALES PRACTICES!!! Do not reward such an unethical business. They literally admitted to me that they exaggerate the online sales prices to get people in the door. Don't Do not reward such an unethical business. They literally admitted to me that they exaggerate the online sales prices to get people in the door. Don't be fooled, here's the story: I was looking for a car after mine was totaled by a red light runner. Life was hard as it was. I found an ad for a car at Jenkins (this was the same ad on all websites, I took screenshots from AutoTrader and Auto.com and posted them on my Google review). List price is shown as $14,265. I drove over an hour to their location, test drove the car, then was shown a price sheet with an out-the-door cost of over $19k!!! That is a $5k increase, or more than 30%! The list price on this sheet was shown as over $17k, an increase itself of $3k to the "list price" on AutoTrader. I showed the sales rep the ad and he immediately responded "it is a form of marketing." I stated that it was a $3k dollar difference and that it was simply inaccurate, he then said, "if we showed the actual price, no one would come in..." I was shocked and continued to tell them that it was dishonest, but he said all dealerships do this. I said I only came in based on the online price and had even called, but no one warned me that it would change. The sales rep then had a supervisor come speak with me. The supervisor said the same thing!!! They are completely aware that they are misrepresenting the prices and by large amounts! Their strategy is to talk you into a larger sales price at a monthly rate you can afford, which is unethical, possibly illegal, and simply a rip-off. Do not give them your valuable business or allow them to make you a sucker. They need to learn that they need to represent their prices and services honestly. The only other excuse they gave is that the $3k difference was a "reconditioning fee." I asked what they could have possibly done to a 20k mile car in excellent condition, they immediately dropped that argument and stated that it was a sales tactic. I wasted about four hours looking at a car that I could not afford. Read the other reviews, people are saying the same thing on the BBB and other websites with dealer ratings. The leadership there is dishonest and forces their sales team to collude in unethical practices that are designed to con you out of more money. Who knows what other aspects of their business this dishonesty is a part of? Everything I have stated here is completely factual. If they respond to this review with stating otherwise, it is further evidence of their dishonesty. BE WARNED! More