Jenkins Mitsubishi
Lakeland, FL
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1,713 Reviews of Jenkins Mitsubishi
Very Helpful and accomodating Car Service Mary or Marie from the service department helped a lot and made me feel comfortable during my car service. I am so glad they have the regular tire I n Mary or Marie from the service department helped a lot and made me feel comfortable during my car service. I am so glad they have the regular tire I need for my car. Everyone was nice and welcoming. She referred me to Toni when I inquired for car trade. Both Toni and Mariie or Mary were helpful, friendly and not pushy about their product. More
Lakeland Mitsubishi is great! I think that this dealership provides great service. It has a little waiting area with snacks and free WiFi. The staff is very helpful and profession I think that this dealership provides great service. It has a little waiting area with snacks and free WiFi. The staff is very helpful and professional. I will definitely keep using them for my service or to trade my car when the time comes. More
Oil change The service was excellent. In and out in no time. The car was vacuumed and cleaned perfectly. I enjoy going to Mitsubishi for the oil changes. The service was excellent. In and out in no time. The car was vacuumed and cleaned perfectly. I enjoy going to Mitsubishi for the oil changes. More
Lacking in customer service. My daughter took the vehicle in for service. She has been to this location before but the service area had changed some and she wasn't familiar with t My daughter took the vehicle in for service. She has been to this location before but the service area had changed some and she wasn't familiar with the new set up. No one offered assistance as far as where to wait or what to expect so she wandered the dealership for a bit before finding someone and asking where to go while she waited for the vehicle. More
My husband and I are both teachers and would never look to simply write a negative review. However, we were done wrong at this dealership and want to make sure people know before going there. We were given to simply write a negative review. However, we were done wrong at this dealership and want to make sure people know before going there. We were given the old bait and switch after coming to an agreement on an online deal (on their website) with an online salesman. We had it all in writing and were guaranteed the deal. Otherwise, we wouldn’t have driven an hour to the dealership and would have looked elsewhere. The salesman who we had worked with online said he was looking forward to meeting us when we arrived. Long story short.... we got there to the salesman not to be found and the deal could not possibly be worked even though we had all the documentation to prove it was given to us. We were not offered to see other cars or anything to make up for the horrible way we had been treated and how they had done business, so we left. Save your time. Choose Carvana! That’s what we did, getting the exact same car for the price we wanted. More
Best expert service received. I have owned many other cars from other dealerships and none of them have came close to the professional manner in which I have been treated in Jenkin I have owned many other cars from other dealerships and none of them have came close to the professional manner in which I have been treated in Jenkins Mitsubishi. Great staff. The service manager and head mechanic explained everything and answered every question. I got a loaner car that was great! Transmission replaced and other repairs finished before expected, Thank you very much. More
I was interested in a Mitsubishi Mirage G4 SE that I saw listed on their website for $12,000. I called and spoke with their Internet Sales Manager that quoted me $14,000 because of discounts I didn't qualif listed on their website for $12,000. I called and spoke with their Internet Sales Manager that quoted me $14,000 because of discounts I didn't qualify for and added fees. I told him I'd meet him in an hour and drove there to test drive it. Once I got there I was handed off to a sales person to test drive the car. When we returned to negotiate and sales person immediately raised the price to $15,000 but we settled on $13000 with an OTD around $14,400. I called the sales person the next morning and told him I was interested in the car. I waited until Thursday and called to let him know I was on my way with a check. Luckily, I find out they tried to sell me a BASE MODEL instead of the SE model that I called about and test driven. They even put the wrong VIN on the paperwork they used to give me a quote. THEY TRIED TO SCAM ME! THEN THEY TRIED TO RAISE THE PRICE TO OVER $16,000! I called and spoke with the Sales Manager. He refused to explain how an internet price of $12,000 became $16,000. Everyone at this dealership is crooked. YOU HAVE BEEN WARNED! More
Great Service The team was very accommodating; I enjoyed the full service including wash and cleaning of my car. they made sure I leave with less problem as it shou The team was very accommodating; I enjoyed the full service including wash and cleaning of my car. they made sure I leave with less problem as it should be. More
repair of side mirror Greeted friendly. Workmanship was excellent. Wait time was shorter than what I was told. Complimentary wash and vacuum was good. I would recommend t Greeted friendly. Workmanship was excellent. Wait time was shorter than what I was told. Complimentary wash and vacuum was good. I would recommend them to my friends. More
Good service Keep going, every time i go the service is good and fast, The rest area is always clean and sorted with snacks and coffee. Thanks for the great serv Keep going, every time i go the service is good and fast, The rest area is always clean and sorted with snacks and coffee. Thanks for the great service. More





