Back

Jenkins Mitsubishi

Lakeland, FL

4.8
1,712 Reviews

4315 U.S. Highway 98 N

Lakeland, FL

33809

Directions

By Type

1,712 Reviews of Jenkins Mitsubishi

January 31, 2026

I feel like I was ripped off. The paperwork that Liza sent by text to me and the price that I ended up paying was miles apart!!! Didn’t realize it until it was too late. The contr More

by bobbygu73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominic Tesoro, Sean Wilson, Liza Fernandez
Feb 12, 2026 -

Jenkins Mitsubishi responded

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that this was your takeaway from your experience, as transparency is something we take very seriously. We’d appreciate the opportunity to review everything with you directly. The figures shared prior to delivery reflect the vehicle’s purchase price only. Final contract amounts can differ once financing terms are finalized, as the total of payments includes both principal and finance charges, which the lender determines during the finance process. Our sales consultants, including Liza, do not have access to credit bureaus, do not submit credit applications to our lending partners, and do not have visibility into current interest rates or lender-specific finance charges. Those items are handled exclusively by our finance department once a customer proceeds with financing.  We would welcome the chance to sit down with you, walk through the paperwork together, and ensure everything is fully understood. Please reach out to us directly so we can schedule a time that works best for you. Our goal is clarity and making sure all questions are answered.

January 20, 2026

Great Customer Service! Keaton was great and understanding helped me all the way if the process. Clean and great environment More

by rosebaez83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton
Jan 22, 2026 -

Jenkins Mitsubishi responded

Thank you for your kind words! We pride ourselves on providing exceptional customer service and we are happy to hear that Keaton was able to assist you. We strive to maintain a clean and welcoming environment for our customers. We look forward to seeing you again soon!

January 19, 2026

Exceptional car buying experience delivering transparency, efficiency, service, fair pricing, excitement from start to finish. Mike was the best! Kept us laughing the whole time! More

by MACKENZIE.1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 22, 2026 -

Jenkins Mitsubishi responded

We are thrilled to hear that you had such a positive car buying experience with us! Our team strives to provide transparency, efficiency, fair pricing, and excellent service. Thank you for choosing us and we are glad Mike made the process enjoyable for you. Happy driving!

January 18, 2026

Salesman Mike is awesome very helpful and knowledgeable on what he does and Mario is very helpful also More

by boydr451
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 21, 2026 -

Jenkins Mitsubishi responded

Thank you for your kind words! We are thrilled to hear that Mike and Mario provided excellent service and were knowledgeable in their expertise. We truly value our team's commitment to our customers' satisfaction. Thank you for choosing our business!

January 17, 2026

I went in to Jenkins Mitsubishi with intentions of just doing research but the service and product were amazing so we decided to purchase that day. Go ask for Alex More

by Yabadabadoo
Recommend Dealer
Yes
Employees Worked With
Alex Orbe
Jan 19, 2026 -

Jenkins Mitsubishi responded

Thank you so much for choosing Jenkins Mitsubishi! We are thrilled to hear that our service and product exceeded your expectations and helped you make a decision to purchase. We are lucky to have Alex on our team, and we will be sure to pass along your kind words to him. Thanks again, and welcome to the Jenkins family!

January 03, 2026

I’ve known this young man for along time, and I know he’s HONEST, fair and lives by The Good Book! I don’t know about anyone else these days but these things matter to me. So when I’m in the market for my ne More

by colleenrhodus75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon Lewis
Jan 07, 2026 -

Jenkins Mitsubishi responded

Thank you so much for your kind words and continued support! We strive to provide exemplary service and uphold strong values, just like the Good Book teaches us. We are honored to have your trust and can't wait to help you find your perfect vehicle at Jenkins Mitsubishi. Thank you for choosing us!

December 30, 2025

From the moment we drove up we saw Milton waving and smiling i new he was the salesman I wanted to help me And my wife More

by cmjohn5512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson, Milton Lopez
Jan 02, 2026 -

Jenkins Mitsubishi responded

Thank you for your kind words, we are so glad Milton made such a great first impression! He is a fantastic salesman and we are lucky to have him on our team. We look forward to helping you and your wife in any way we can.

December 24, 2025

We had the pleasure of having Mr. Julio Rivera as our salesman. We worked together online to come to an agreed upon quote and then came in for a test drive. Julio is extremely frie More

by RLTRAVER06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Rivera, Sean Wilson
Dec 28, 2025 -

Jenkins Mitsubishi responded

Thank you for your positive review! We are glad to hear that Julio provided excellent service and made your car-buying experience smooth and stress-free. We pride ourselves on our knowledgeable and personable staff who are always willing to help without any pressure. We hope you enjoy your new car!

December 23, 2025

Milton was very friendly and professional. He is super knowledgeable and answered all my questions. This is my first Mitsubishi and the best car buying experience I’ve had. More

by dldavis64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson, Milton Lopez
Dec 28, 2025 -

Jenkins Mitsubishi responded

Thank you for the great review! We're thrilled to hear that Milton provided you with a friendly and professional car buying experience. We're glad you chose Mitsubishi and we hope you enjoy your new car. Happy driving!

December 17, 2025

Had a great experience buying a brand new car for the first time today! My sales guy Johnathon was fantastic and finance guy Sean was super great working out all the details to make it happen. They were More

by moriah.fantuz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson, Johnathon Lewis
Dec 20, 2025 -

Jenkins Mitsubishi responded

Thank you for choosing our dealership for your first car purchase and for leaving such a positive review! We are thrilled that Johnathon and Sean provided you with excellent service and that you had a smooth and patient experience. We truly value your business and look forward to working with you in the future. #CustomerSatisfaction #HappyCustomers

...
4
...