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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.5
479 Reviews
Call Service Center (863) 267-9211

479 Reviews of Jenkins Mitsubishi - Service Center

Sort by
June 13, 2023

The service team is always helpful and friendly. The waiting area is nice the snacks are thoughtful and appreciated More

by jlc5899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
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Jun 13, 2023 -

Jenkins Mitsubishi responded

Hello, thank you for taking the time to leave this review. We know your time is important, so we're happy that we could provide you with fast and friendly service. We look forward to your next visit!

Helpful
June 13, 2023

Went for a recall to be fixed and they repaired it quickly and efficiently. Only negative is they did not latch my hood and as I was driving it almost flew open. Luckily I noticed and was able to pull More

by caitlinjwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 13, 2023 -

Jenkins Mitsubishi responded

Hello Caitlin, thank you for sharing your feedback with us. We sincerely apologize about the hood. Please reach out to us at kmillerjn@yahoo.com so we can make this right. Thank you and we look forward to speaking with you.

Helpful
June 13, 2023

Process was long but in the end Excellent service. I recommend highly for this dealership. More

by mberdecia2
Recommend Dealer
Yes
Employees Worked With
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for those stars! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!

Helpful
June 08, 2023

I felt very well taken care of and was treated with respect. Austin was very professional & attentive to my situation. More

by Cindytruemper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in Service Department
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Jun 12, 2023 -

Jenkins Mitsubishi responded

Hello Cindy, thank you so much for your praise and kind comments about Austin! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

Helpful
June 08, 2023

I’ve been going here for years and am always pleased with the service. Never any issues at all. The service guys always explain things thoroughly. More

by SABDOOL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Valentin Miranda
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Jun 12, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for those stars! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!

Helpful
June 07, 2023

Service was quick and very informative about what needs to be done. Staff is polite and willing to work with your budget More

by SNRUIZ306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

Helpful
June 07, 2023

Awesome Dealership with a Great Manager, Excellent Finance Manager, the greatest Salesman Jordan!! Excellent Experience! More

by NORMAN5881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager!!
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Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, thank you so much for your praise and kind comments about Jordan! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

Helpful
June 07, 2023

Service was great the help from javier cruz,José Dean and James make my purchase swiftly thank you guys More

by juliovelazquez851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Cruz , Alex Orbe, Gilberto Rodriguez, Julian Tesoro, Joshua Valentin Miranda
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Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

Helpful
June 07, 2023

Dishonest and irresponsible business. I will not recommend this dealership to anyone . My issue was never resolved and I will never return. More

by greenrose103
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
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Jun 17, 2023 -

Jenkins Mitsubishi responded

Hello, we are disappointed to see your low star rating. You've marked that you've worked with a representative by the name of Jason. We don't have anyone by the name of Jason. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at your earliest convenience. We hope to hear from you soon.

Jun 17, 2023 -

greenrose103 responded

Jason is the manager of service at Jenkins in Lakeland

Jun 17, 2023 -

greenrose103 responded

I don’t know how you can not know your employee Jason from the service department at Jenkins mitshubishi in Lakeland

Helpful
June 03, 2023

Great service and care by staff but horribly long wait for car wash - 45 minutes! More

by LK.Clifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - don’t know name
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Helpful
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