Back

Jenkins Nissan

Lakeland, FL

4.5
5,443 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year! Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
Contact Dealership

4401 State Road 33 N

Lakeland, FL

33805

Directions

By Type

Showing 5,443 reviews

March 19, 2022

I came in for service due to my air conditioning going out which was previously repaired in August of 2021. Robin politely took my car in as a walk-in. While checking my air conditioning my car was runni More

by TYSHELLJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Mar 19, 2022 -

TYSHELLJAY responded

I came in for service due to my air conditioning going out which was previously repaired in August of 2021. Robin politely took my car in as a walk-in. While checking my air conditioning my car was running burning gas. They then returned my car with the same problem and told me to come back Tuesday. How do you send a customer away in 85 degree weather in Florida to wait to get air conditioning service in Florida. Robin had no empathy nor sympathy for this situation. She did advise of no loaner cars available but her level of understanding and compassion was at a ZERO. She did not try to see if something else could be done or reach out to someone who can accommodate. All the time wasted gas burned and she could care less if I had air in my car for the ENTIRE weekend. NO empathy of sympathy, How would she feel if someone did her like that. If you dont like dealing with customers get out the business. I would have understood if she explained things from the beginning of the process. And a good service adviser would have told me to come in on the earliest day I can have something done but she okay'ed Tuesday and didnt mention Monday until I came back to complain again about my air.

Mar 21, 2022 -

Jenkins Nissan responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience.

March 18, 2022

Thank you for your dedication & understanding & respect. These hard times it’s so nice to be appreciatiated More

by 🌹 Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammi Letchwor
Mar 21, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2022

This dealership is beyond exceptional. Very professional, knowledgeable, great customer service, good prices, and clean. More

by hpickmans.jd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wojtiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Litchmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rahshon Clark
Mar 21, 2022 -

Jenkins Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2022

Bien a Mable y sabe Aser sustrajo tratar bien al costomer y alludar alas personas More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Jenkins Nissan responded

Muchas gracias por tomarse el tiempo para dejar una calificación excelente. Realmente apreciamos su negocio. Por favor, háganos saber lo que podemos hacer por usted en el futuro

March 17, 2022

This was an excellent experience . I would highly recommend this salesman and dealership . They only have 5 stars to use for rating but I would give these guys a 10! This was a no stre More

by aweiler157
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2022

Doug was very quick, polite and attentive. He made sure we weren’t there waiting for hours. Only problem is that we didn’t get the sticker that displays when the next oil change is due and my More

by TORRES_MILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Mar 16, 2022 -

Jenkins Nissan responded

Hi, thanks for your praise and kind comments about Doug! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2022

Was very prompt to what I requested and being on time when they said they were going to be complete More

by ALOPEZ1960.AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Mar 16, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 16, 2022

We have bought many cars from Jenkins Nissan, our salesman, Jim Thrower does an excellent job, and the general manager Rahshon is an incredible guy. We will continue to buy cars from Jenkins. More

by de7292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rahshon Clark, Jim Thrower, Robin Rockey
Mar 16, 2022 -

Jenkins Nissan responded

Thank you for choosing Jenkins Nissan as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

March 16, 2022

Dan was AMAZING! He went above and beyond for us and made sure we got what we wanted. He wasn't just about business and putting money in his pocket. He treated us lik More

by Thumper115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Butera, Daniel Miltz
Mar 16, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 16, 2022

Service tech was friendly and knowledgeable. The waiting area was nice. The wait was short. 5/5 More

by matt.wanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
Mar 17, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

...
324
...