Jenkins Nissan

I have been involved in customer service for over 35 years as a manager. My experience with Jenkins Nissan was the worst I’ve seen. They cost me $130 for something they broke. They got snarky as I compl years as a manager. My experience with Jenkins Nissan was the worst I’ve seen. They cost me $130 for something they broke. They got snarky as I complained. I am through using Jenkins Nissan. More

Very efficient service Service was on time. In and out in 45 minutes. Service personnel very courteous & professional. Always a pleasure to have my Rogue serviced there.Exce Service was on time. In and out in 45 minutes. Service personnel very courteous & professional. Always a pleasure to have my Rogue serviced there.Excellent coffee. More

When I brought the car in for service I was told that the workers don’t wear masks or gloves and no disinfectant was going to be used in the cars after service. Furthermore, I was never notified of this at t workers don’t wear masks or gloves and no disinfectant was going to be used in the cars after service. Furthermore, I was never notified of this at the time of the appointment booking, so I wasn’t able to prepare for this by bringing my own cleaning products. To make matters worse, employee at the check out desk was not wearing a mask either. Thank you so much for risking my life! You’ve successfully lost a customer. Great job Jenkins Nissan! Way to have a complete lack of concern for your customers’ safety! More

James was wonderful - very detailed with explaining what needed to be done on my car! Very knowledgeable! I don’t know anything about cars and he was telling me what needed to be done and very friendly! needed to be done on my car! Very knowledgeable! I don’t know anything about cars and he was telling me what needed to be done and very friendly! More

Making my appointment was very easy and thorough. During my arrival the Customer service rep kept me up to date with the vehicles needs along with the mechanic. The additional parts I purchased and checkout my arrival the Customer service rep kept me up to date with the vehicles needs along with the mechanic. The additional parts I purchased and checkout was very smooth. Very good refreshments and lobby. Thank you all for making my First Nissan experience awesome! More

Well there were several things about the Titan I bought I was not told....That it was in a Wreck before...about floor mats I was told I would get Never Happened...I sent a 5 page reg Letter to Corp Nissan in was not told....That it was in a Wreck before...about floor mats I was told I would get Never Happened...I sent a 5 page reg Letter to Corp Nissan in Tenn about my Concearns... Terry Adamskie Retired USMC / U.S. ARMY WAR VETERAN More

COVID-19 recommendation not followed Service was fine but service department not following COVID-19 requirements. No face masks by employees. No social distancing in waiting area. No h Service was fine but service department not following COVID-19 requirements. No face masks by employees. No social distancing in waiting area. No hand sanitizer available. More

Very helpful, met us at the door! We told him what we wanted - he came through BIG! He’d be my choice again and again- not to mention he’s an Army man 🇺🇸 wanted - he came through BIG! He’d be my choice again and again- not to mention he’s an Army man 🇺🇸 More

Easy to deal with from start to finish. No pressure. No nonsense like you get at other car lots. Jenkins Mitsubishi have a great group in place! nonsense like you get at other car lots. Jenkins Mitsubishi have a great group in place! More

I drove down from Orlando looking for a used Armada. Dakota did a great job walking me through all of my options and I ended up on a new model. The experience was good and quick! Dakota did a great job walking me through all of my options and I ended up on a new model. The experience was good and quick! More