Jenkins Nissan of Leesburg - Service Center

Good follow through Even with issues, they made things right. That's going above and beyond in my opinion. I'm happy to know my concerns matter. Thank you, Lance! Even with issues, they made things right. That's going above and beyond in my opinion. I'm happy to know my concerns matter. Thank you, Lance! More

Rear Axle issues under warranty My 2104 Xterra is merely 2 and a half years old, with less than 40K miles on it. Unfortunately, the rear axle seals are leaking. I was very pleased at My 2104 Xterra is merely 2 and a half years old, with less than 40K miles on it. Unfortunately, the rear axle seals are leaking. I was very pleased at how thoroughly the service crew investigated the extent of the axle issue and their research into what was under warranty. They were able to determine the issue was worse then could be seen with casual observation and that it would be wise to correct the entire issue rather than a partial fix. I am thankful for there attention to detail a partial fix might have saved me time in the short run, but fixing the entire issue now, while the disrepair was still under warranty certainly saved me time and money in the long run! More

Awesome service Everyone was very helpful, nice very pleasant experience, considering the glitch in the system that said I didn't have an appointment. All worked out Everyone was very helpful, nice very pleasant experience, considering the glitch in the system that said I didn't have an appointment. All worked out and I will be back in 5000 miles.. 😁 More

Quick oil change service with no appointment. Service was done pretty quick, less than an hour. Did not have an appointment either. I did arrive about 2 PM as advised when I purchased the car. Service was done pretty quick, less than an hour. Did not have an appointment either. I did arrive about 2 PM as advised when I purchased the car. More

Excellent Service The service was unlike what I have been use to. Friendly, efficient, first time I have not had to wait unnecessarily, & clean vehicle when leaving. The service was unlike what I have been use to. Friendly, efficient, first time I have not had to wait unnecessarily, & clean vehicle when leaving. More

Great service I brought my car in for a recall, it was taken care of and on time. The service department took care of it and explained everything to me. I brought my car in for a recall, it was taken care of and on time. The service department took care of it and explained everything to me. More

Great dealership Great customer service! I would share this dealerships to friends in family. Great satisfaction with not only the dealership but the people that run i Great customer service! I would share this dealerships to friends in family. Great satisfaction with not only the dealership but the people that run it! More

The "Family" dealership. Staff treat me, a single woman of advanced years, with kindness, care, honesty, excellent and dependable service and have had my loyalty for about the Staff treat me, a single woman of advanced years, with kindness, care, honesty, excellent and dependable service and have had my loyalty for about the past 20 years. The same cannot be said for other dealers in the area. More

Terrible Service!! Does not care about customers safety! I took my 2012 Altma in for oil and filter change and was told my power steering rack was leaking power steering fluid. I asked if they had refilled I took my 2012 Altma in for oil and filter change and was told my power steering rack was leaking power steering fluid. I asked if they had refilled it and the guy said "probably". Came home found the reservoir and it was almost empty. Called back and told them this was unacceptable and when I finally got an answer it was "why fill it when it was leaking anyway." I almost went on a 1200 mile trip and I feel they did not care about my safety at all. More

Outstanding I went into Lake Nissan yesterday because my battery on my recently purchased 2014 Nissan Sentra was acting up. Turns out, the previous owner had swit I went into Lake Nissan yesterday because my battery on my recently purchased 2014 Nissan Sentra was acting up. Turns out, the previous owner had switched the battery out for one not covered by my warranty. They didn't have to help me at this point, but I walked out with a new battery in my car at no charge. This dealership went above and beyond, and the manager and staff were extremely helpful. More