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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,418 Reviews

2,418 Reviews of Jenkins Nissan - Service Center

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January 31, 2023

I have been coming here since moving to Lakeland. They are always on time, courteous and efficient. More

by debradesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jenkins Nissan responded

Hi Debradesley! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

January 31, 2023

have had several experiences with different car dealer service departments and by far Jenkins Nissan out-classes every single one of them. Their customer service is AMAZING. More

by Leilamichele1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sevigny
Mar 21, 2023 -

Jenkins Nissan responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

January 30, 2023

Very professional, friendly and fast. I was greeted with a smile upon arrival and the lady who helped me was very courteous and kind More

by elma.gatcha80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

January 30, 2023

Service advisor was very good. Unfortunately did not have the parts needed to complete job. More

by DUELL.PARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

January 30, 2023

Went there for a complimentary inspection, accepted the oil and filter change, couldn't understand why the HUGE difference between conventional and synthetic oil, also added the additive $107.00 is too muc More

by gonzo_soldier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name
Jan 31, 2023 -

Jenkins Nissan responded

Thank you for bringing your recent service experience this to our attention. We want all our customers to leave with feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

January 30, 2023

Mike at Jenkins Nissan is extremely knowledgeable and is probably the easiest sales person I’ve worked with! More

by Loganloftus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sevigny, Malaki Ettson
Jan 31, 2023 -

Jenkins Nissan responded

Thank you so much for your praise and kind comments about Mike! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

January 30, 2023

I was in service and Mike helped me with everything, thanks for your attention and support. More

by luisromero0017@gmail.com
Recommend Dealer
Yes
Employees Worked With
Michael Sevigny
Jan 31, 2023 -

Jenkins Nissan responded

Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

January 29, 2023

The service department took our car the same day. They repaired the brakes and did an oil change. My car is running great! The service advisor was very knowledgeable and polite. More

by C. Pappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Jan 30, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 28, 2023

On my previous visit they ordered a recall part for my truck. It came in but they never called me. It showed in the Advisors computer that it was there but they had used it on someone else's truck. So now More

by mike34736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

January 28, 2023

Explained the process if we were to trade in, very patient and understanding! Explained in detail the process! Highly recommend!! More

by Mabel G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Jenkins Nissan responded

Mabel, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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