Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,389 Reviews

2,389 Reviews of Jenkins Nissan - Service Center

Sort by
December 07, 2022

Your dealers ship sucks. You cannot remove a wrong email address. I will continue to give bad results until I am removed. I have called the dealership and corporate office to More

by DJNELSON06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anacario Rivera, Malaki Ettson, Douglass Miller, Haley Solomon
Dec 08, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

December 05, 2022

I was reminded why I hesitate to take my car here even though it's the closest to my home. I had an appt for a oil change, it took a little 10min before anyone would help or even greet me. I went to servi More

by Blessed564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misty White
Dec 07, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

December 05, 2022

Always super busy and there will always be a wait. The staff is very nice though. I feel like they don't go above and beyond for the customers and the service center is only half efficient. More

by Moonkitty88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malaki Ettson
Dec 07, 2022 -

Jenkins Nissan responded

It's upsetting to hear that your experience was anything but stellar. We hope you are willing to give us another chance. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

December 02, 2022

Angela was determined to help me despite my relocating from Naples Nissan and having confusing warranty paperwork. All ended well because of Angela's persistance in contacting necessary out of area servi More

by nancy6021
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

December 01, 2022

excellent customer service today my appointment was on time and the rep was very informative of all that I needed in my car. That’s why I was come back to Jenkins nissian More

by Marisol0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sevigny
Dec 01, 2022 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

December 01, 2022

Service is very poor. My recent experience was very bad as they failed to communicate the technician notes and I had to inquire about it. More

by JOBIN.PHILIP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall employee name
Dec 02, 2022 -

Jenkins Nissan responded

We regret to hear that you are displeased with your recent experience with us. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we may assist you in moving forward toward a resolution.

December 01, 2022

They forgot to put the front piece of the bumper back on my car after servicing it. I had no idea what the piece of plastic was laying on my front seat, good thing I didn’t throw it away. When I got home an More

by LAURAASHLEY1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

November 30, 2022

Angel is the man with the plan and is always looking to help you in any way he can truly sell water to a whale if your looking for a vehicle get with him he truly is the top dog when it comes to getting yo More

by Dekeyz Chandler
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anacario Rivera, Angel Colon
Dec 01, 2022 -

Jenkins Nissan responded

Hi Dekeyz, Thank you so much for your praise and kind comments about Angel! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

November 30, 2022

I had a great experience with Nissan, I felt very comfortable and I felt like I was at home, all my questions were answered and I am glad everyone here is experienced. Service is kind and helpful and More

by Kameryn.cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sevigny
Dec 01, 2022 -

Jenkins Nissan responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

November 30, 2022

4 hours of waiting for oil change very bad service advisors they see if you can’t we just leave More

by abdel.t787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Jenkins Nissan responded

We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

...
106
...