Jenkins Nissan - Service Center

as always one of the worst experiences ever. Complete incompetence. Would trade vehicle and change brands before using again. Complete incompetence. Would trade vehicle and change brands before using again. More

If you need anything Michael is the person to see! He’s so helpful and very friendly. His customer care is amazing! He’s so helpful and very friendly. His customer care is amazing! More

After booking an appointment it still took them 4 days to fix the issue. Way too much time.. if you don't have enough staff then please don't take walkin customers.. try by appointments only.. to fix the issue. Way too much time.. if you don't have enough staff then please don't take walkin customers.. try by appointments only.. More

We had an amazing service advisor. .she did everything to be sure we had our car on time and she sure did!!! Definitely will come back! .she did everything to be sure we had our car on time and she sure did!!! Definitely will come back! More

Terrible. Why do you have appointments if you don't honor them? I had a 10:20am appt and my car wasn't taken back until after 2:00pm!!!! Gil tried to justi Why do you have appointments if you don't honor them? I had a 10:20am appt and my car wasn't taken back until after 2:00pm!!!! Gil tried to justify but was a jerk and wouldn't listen!! I've NEVER been so dissatisfied with customer service at Nissan before!! More

Awesome service and knowledge of product and service on the dealership and Nissan product great team the dealership and Nissan product great team More

I had an Appt. but was told my wait time could be 2 to 3hrs for an oil change. My wife and I were discussing the matter in the lobby. I think a manager in passing but was told my wait time could be 2 to 3hrs for an oil change. My wife and I were discussing the matter in the lobby. I think a manager in passing overheard our conversation. 5 min. later our car was in the bay being worked on The reason appt. are made is to get in and out in a reasonable amount of time. The reason for 5 stars the technician was fantastic I watched him work from the window. He did his job and treated my car as I would have. Great work Gilbert A. Rodri Service Advisor More

Customer Service still needs work. I stayed over three hours to get my brake oil flush and oil change and never once was I at least acknowledge about my vehicle. The rep who helped me I stayed over three hours to get my brake oil flush and oil change and never once was I at least acknowledge about my vehicle. The rep who helped me just would walk by and say out loud “we are so busy” one rep said “I can’t wait to go home!” It was like they really didn’t care. More

Service was extremely slow for what I had serviced on my car. Changing a tail light bulb and an oil change took 2 1/2 hours/ Price was over $100. Too much for something so simple. They make the cars so car. Changing a tail light bulb and an oil change took 2 1/2 hours/ Price was over $100. Too much for something so simple. They make the cars so that other people can't replaced and you spend your money on labor. More

Great visit. Had oil change and they ordered a part to fix my car door. Had oil change and they ordered a part to fix my car door. More