2,389 Reviews of Jenkins Nissan - Service Center
Your dealers ship sucks. You cannot remove a wrong email address. I will continue to give bad results until I am removed. I have called the dealership and corporate office to You cannot remove a wrong email address. I will continue to give bad results until I am removed. I have called the dealership and corporate office to complain with no help. I even blocked you and they still come through. I will never buy a car from you. More
I was reminded why I hesitate to take my car here even though it's the closest to my home. I had an appt for a oil change, it took a little 10min before anyone would help or even greet me. I went to servi though it's the closest to my home. I had an appt for a oil change, it took a little 10min before anyone would help or even greet me. I went to service advisor Misty asking if she was able to help me and all i got out of her was that I will have to wait for an another advisor to assist because she was trying to get a customer out the door. There wasnt any 'good morning' or any type of greeting. I stood there and watch several advisors walked & looked at me but no one greeted or ask if I've been helped. I was ready to walk out the door till Ms. Maggie White came up to me to ask if Ive been helped, she was pleasant & understanding, she knew I was highly upset and disgusted with service received so far.. Its like day & night with your Service dept & Sales dept. Your staff in ur service dept must hate there jobs. They are not people friendly or welcoming. My vehicle needs a little work done but I will be taking my car back to Brandon Nissan to get it done. Its where my service & time is appreciated. More
Always super busy and there will always be a wait. The staff is very nice though. I feel like they don't go above and beyond for the customers and the service center is only half efficient. The staff is very nice though. I feel like they don't go above and beyond for the customers and the service center is only half efficient. More
Angela was determined to help me despite my relocating from Naples Nissan and having confusing warranty paperwork. All ended well because of Angela's persistance in contacting necessary out of area servi from Naples Nissan and having confusing warranty paperwork. All ended well because of Angela's persistance in contacting necessary out of area service vendors. Comfortable and clean waiting area. Thanks so much. More
excellent customer service today my appointment was on time and the rep was very informative of all that I needed in my car. That’s why I was come back to Jenkins nissian time and the rep was very informative of all that I needed in my car. That’s why I was come back to Jenkins nissian More
Service is very poor. My recent experience was very bad as they failed to communicate the technician notes and I had to inquire about it. My recent experience was very bad as they failed to communicate the technician notes and I had to inquire about it. More
They forgot to put the front piece of the bumper back on my car after servicing it. I had no idea what the piece of plastic was laying on my front seat, good thing I didn’t throw it away. When I got home an my car after servicing it. I had no idea what the piece of plastic was laying on my front seat, good thing I didn’t throw it away. When I got home and glanced at the front of the vehicle I noticed the hole and figured that’s where the piece went. Other than that everything good. More
Angel is the man with the plan and is always looking to help you in any way he can truly sell water to a whale if your looking for a vehicle get with him he truly is the top dog when it comes to getting yo help you in any way he can truly sell water to a whale if your looking for a vehicle get with him he truly is the top dog when it comes to getting you in your dream vehicle More
I had a great experience with Nissan, I felt very comfortable and I felt like I was at home, all my questions were answered and I am glad everyone here is experienced. Service is kind and helpful and comfortable and I felt like I was at home, all my questions were answered and I am glad everyone here is experienced. Service is kind and helpful and the people are caring and very helpful. More
4 hours of waiting for oil change very bad service advisors they see if you can’t we just leave advisors they see if you can’t we just leave More