Jenkins Nissan - Service Center

The dealership was clean, staff and service were awesome, and the work was done fast. The service managers were very nice awesome, and the work was done fast. The service managers were very nice More

Very friendly and knowledgeable. Gives good advice in both personal and businesses related topics. Seems to enjoy his job. Gives good advice in both personal and businesses related topics. Seems to enjoy his job. More

The service rep Robin Rocket is really nice has a good attitude to deal with customers. She's good . But the rest of them suck big time it takes these people for ever to do any job. If you come here for attitude to deal with customers. She's good . But the rest of them suck big time it takes these people for ever to do any job. If you come here for a simple oil change you are looking at a 3 hour job! I am sitting here for over 3 hours waiting to get 4 brand new tires on and they just now put my truck in to get worked on. It is always like this. You people are sooooo sloooooow. Must be a union rules thing because it takes you forever to do any job. I have purchased 3 vehicles from this place and had family members purchase 2 more. But I think when it's time to shop around again I will be parting ways with Nissan! More

No son sinceros no le hablan claro al cliente y uno tiene que gastar dinero que gastar dinero More

They told me today it was Bc of the computers being down that my oil change took 3.5 hours; I told the lady the average time I wait here is 2.5 hours with an appointment:/ I’ve gone to other dealerships we that my oil change took 3.5 hours; I told the lady the average time I wait here is 2.5 hours with an appointment:/ I’ve gone to other dealerships were this isn’t the case not sure if I will purchase another Nissan again. ( I’ve been a customer for over 5 years w/ 4 different purchases) More

I would recommend Nissan service to friends, service is good, have a great day, smile! good, have a great day, smile! More

Rachel was very helpful, polite and professiona,l very knowledgeable, available and helpful during my Nissan visit. Thank you Rachel knowledgeable, available and helpful during my Nissan visit. Thank you Rachel More

as always one of the worst experiences ever. Complete incompetence. Would trade vehicle and change brands before using again. Complete incompetence. Would trade vehicle and change brands before using again. More

Customer service is terrible. I arrived at 0900 for a 1030 oil change appointment and sat there waiting until after 1200 to get my car back. Communication was poor, anytime I aske I arrived at 0900 for a 1030 oil change appointment and sat there waiting until after 1200 to get my car back. Communication was poor, anytime I asked for an update on how much longer it would be, all they could tell me was they didn’t know. More

I scheduled a 1:00 pm appointment for a Nissan recall, oil change and tire rotation. l arrived about 12:45 pm the Service Advisor stated it would be about 2 hours to complete service. The service was com oil change and tire rotation. l arrived about 12:45 pm the Service Advisor stated it would be about 2 hours to complete service. The service was complete about 4:25 pm. I never saw the service advisor again after giving him the keys. I went out 3 times to check why there was a holdup the service advisor was never at his desk. The other service advisors were on phone or with customers and not available for questions. This was not a good customer experience. More