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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,349 Reviews

2,349 Reviews of Jenkins Nissan - Service Center

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September 04, 2022

Very friendly customer service representative. I been here several times for servicing on my vehicle and I always have a great experience. More

by alexandra.vazquez86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

September 03, 2022

As always excellent service and attention to detail. I trust all my car needs to Jenkins. More

by lizmb08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 02, 2022

I had my Rogue serviced for oil change and a tire issue. Naca kept me informed on the progress and was professional and courteous. My only issue was having to retrieve my vehicle after service from a tightl More

by LMHAY915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
Sep 02, 2022 -

Jenkins Nissan responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2022

In and out in 31/2 hrs for my 100,000-mile tune-up. Accepted all coupons and gave additional discounts. More

by vanscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
Sep 05, 2022 -

Jenkins Nissan responded

We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2022

Service was great. Was able to get the oil changed even though I did not have a scheduled appt. Always very friendly. More

by JAGDOWNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Aug 29, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 29, 2022

Service advisor went the extra mile to make sure I took advantage of the road hazard guarantee on my tire. More

by llsdacd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Aug 30, 2022 -

Jenkins Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2022

Excellent service. Pretty timely. Good job. Also very polite personnel and efficient. Easy to schedule and complete. More

by EontAb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2022

I’ve had a few issues getting someone on the phone to schedule maintenance. I’ve been out on hold for several minutes and eventually has to hang up. But once the service was scheduled it went smoothly. More

by Ervman05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sevigny, Malaki Ettson
Aug 29, 2022 -

Jenkins Nissan responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2022

Multiple issues since I have been taking my car there. From mgm down to service dept. Was told oil changes for life of my car would be $5. That went up. Couldn’t get a tire quote when asked. Made 2 onlin More

by tullis.lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

August 26, 2022

Wonderful experience! Angela Fisher my service adviser was very helpful . I would recommend Jenkins to all my friends and family. More

by piwauk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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