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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,389 Reviews

2,389 Reviews of Jenkins Nissan - Service Center

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October 07, 2022

Tammie, the Service Writer was thorough and made sure I only serviced items/areas that were needed. More

by STEVEMARCH001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Jenkins Nissan responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

October 07, 2022

It was needed 2 week to fix the AC. I drop my car Monday 8 am , the services took over 10 hrs to communicate that they need to order part and will be 3 to 4 days and they will call me. More

by hector_saldana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Jenkins Nissan responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact Kendall Miller at kmillerjn@yahoo.com so we can work with you to make this right.

October 07, 2022

As always Robin is on her customer service game. Prompt, efficient and follow up. You better hang on to her. More

by Drae313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Oct 10, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

October 07, 2022

He help me so much with finding out where to go such a nice guy!! Keep up the good work hire more people like him More

by wattsjazmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alai Abukhdair
Oct 10, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

October 07, 2022

Luis Romero es una excelente persona, muy atento gracias a el por ayudarnos en servicio y en todo lo que siempre necesitamos. More

by aroldovalle41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alai Abukhdair
Oct 10, 2022 -

Jenkins Nissan responded

Muchas gracias por tomarse el tiempo para dejar una calificación excelente. Realmente apreciamos su negocio. Háganos saber qué podemos hacer por usted en el futuro. Bienvenido a la familia Jenkins Nissan.

October 07, 2022

Louis and Ali were very nice and they had great customer service. They made my experience at Hill Nissan very pleasant! More

by phillipsashley0259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alai Abukhdair
Oct 10, 2022 -

Jenkins Nissan responded

We are happy to hear that you are pleased with the service you receive here at Jenkins Nissan. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 06, 2022

Good customer service and good service work. Finish on time, good follow up information on maintenance. More

by MANNYSAMBOLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Jenkins Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 05, 2022

The problem was solved In timely a manner. Everyone one was professional . and friendly. They made you feel they were happy to survive you. More

by ERAKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Vazquez
Oct 06, 2022 -

Jenkins Nissan responded

We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2022

2 1/2 hour wait for a basic oil change with appointment = unacceptable to me. More

by martin.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
Oct 06, 2022 -

Jenkins Nissan responded

We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

Oct 06, 2022 -

martin.young responded

Thanks for your quick response!

October 05, 2022

I always get great service in a timely fashion. Robin takes good care of me and my car. More

by Holly Hutto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Oct 06, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

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