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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,349 Reviews

2,349 Reviews of Jenkins Nissan - Service Center

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August 25, 2022

Angela Fisher was superb. She was great to work with. She deserves a promotion. Great More

by specialk2607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2022

They were supposed to do an oil change and tire rotation. I’m not sure they rotated the tires because the PSI of the tires remained the same. They didn’t even adjusted the pressure to 32 and left it at 29 an More

by franzpi22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Bearden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

August 22, 2022

It needs an upgrade. Upon arrival there were lots of cars in both lanes. I was not greeted by anyone. I walked up to the service providers. One told me to wait, as th More

by PKSPROLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Jenkins Nissan responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you have a chance. Thank you, and we look forward to hearing from you.

August 22, 2022

Angela is very helpful, but the service manager Mario it's not. They returned my car very dirty. And I complained to him nothing he can due. More

by user044046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario (service manager)
Aug 23, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

August 21, 2022

This was the first time that I have to wait about 30 minutes for oil change. Usually take more than an hour. I hope next time take about the same 30 minutes. I don't understand, make an appointment an More

by tbarrantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the name from the service representative.
Aug 22, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

August 19, 2022

Stop leaving my car in gear after you guys drive it I don't like that every time I've come to pick up my car and go to start it suddenly jolts forward or back either slamming the muffler against the conc More

by animeman0423
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 22, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

August 18, 2022

I like the dealer ship and the people that work there they are courteous people More

by mark.petery58
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Aug 19, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

August 18, 2022

Good visithe was very knowledgeable informative Ihave confidecein this salesman and Nissan Jenkins. Ihave lease 4 cars over the years from this dealership More

by Radhollysmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Jenkins Nissan responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 17, 2022

Robin is the best of the best and always provides the best service for both my car as well as my daughters.Always points us in the right direction for what services are needed instantly and those that ca More

by ynks2378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Aug 18, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2022

4 hour wait for an oil change. Completely unacceptable for just an oil change, no matter the price. More

by gator287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

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