Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,397 Reviews

2,397 Reviews of Jenkins Nissan - Service Center

Sort by
August 03, 2022

Quick fast service and thorough service. Did exactly what was promised and with the time framed as designated More

by skcors66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

The service wait time was much better this time. The wait time was about an hour instead of 2 hours or more for an oil change. More

by sem356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Aug 03, 2022 -

Jenkins Nissan responded

We appreciate your positive review of your recent experience with us! We hope to be of service to you again in the future.

August 01, 2022

As usual you guys are great. They expedited the times I needed. They also communicated a few other items that needed to be addressed. More

by asg032271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Klee
Aug 01, 2022 -

Jenkins Nissan responded

We are happy to hear that you are pleased with the service you receive here at Jenkins Nissan. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 01, 2022

Everything was excellent. They contacted me to give me an update about my car. I appreciate the excellent service. More

by tchicas14
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

July 30, 2022

Mr.Rosa was very helpful and helped me find what I was looking for by sending me over to the parts department. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estiven De La Rosa
July 30, 2022

Always a pleasant experience, customer service is always sufficient in helping with my needs. Thank you More

by YENDORS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Love this dealership. Sami approached us and was very plesant. Showed us a Murano on the sales floor. Offered us coffee or water while we waited to get our car serviced. A More

by barkerws96
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor, Angel Villegas
Jul 29, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

July 28, 2022

Aside from all 4 tires needing air the layer that evening when the alert came on my panel after they rotated my tires - indeed all 4 needed air added. Why didn’t they check when rotating. Otherwise I was ple More

by jasonferlisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Malaki Ettson
July 28, 2022

Amazing interaction with Sam today while waiting to have my vehicle serviced. Sam is the man; stop in to see him for your new car needs. More

by Arwina74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Villegas
Jul 29, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2022

Had to wait over a week to get my car. There was no communication unless I initiated it until it was time to pick up the car. The was ultimately fixed but not until I had to turn around be More

by vlad2k1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anacario Rivera
Jul 27, 2022 -

Jenkins Nissan responded

It's upsetting to hear that your experience was anything but stellar. We would like an opportunity to make this up to you. If you are willing, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

...
120
...