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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,356 Reviews

2,356 Reviews of Jenkins Nissan - Service Center

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April 26, 2022

Waiting times are to long and lack of communication. Rental cars are to small and not being cleaned. More

by jrivera2020
Recommend Dealer
Yes
Employees Worked With
Dylan Craig
Apr 27, 2022 -

Jenkins Nissan responded

Thank you for taking the time to leave us your honest feedback. Your feedback helps us improve. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can discuss your experience further. We look forward to hearing from you.

April 26, 2022

Would not accept my OnetoOne Reward points for the recent oil change yet your web site they can be used for oil change, always some conflict here More

by walliworld_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Fisher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

Apr 27, 2022 -

walliworld_99 responded

No thanks

April 26, 2022

I need new headlamps and I am still waiting! I'm going to be traveling 1300 miles without proper headlights. More

by ELLY5798
Price
Recommend Dealer
No
Employees Worked With
Mark Lopez
Apr 27, 2022 -

Jenkins Nissan responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you can so we can address this situation directly. Thank you and have a great day.

April 26, 2022

It is good to get cheap oil change they don't push to get unnecessary work done. I like them. More

by MIKELCAMPBELL863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willson, is great checked on car to make sure it was getting washed and waxed, Wilson Bermuder
Apr 27, 2022 -

Jenkins Nissan responded

We are so pleased you enjoyed your visit! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2022

Oil change took longer than the promised 30-45 minutes, but ok overall. Not very busy for a Sunday. More

by CSHAFFER659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Nissan responded

We apologize for the wait you experienced while getting your oil changed, but we are glad to hear that your overall experience was good! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2022

Great sevice advisors. Fast service to get an oil change completed. Follow up call to insure that service was up to expectations by the dealership. More

by roxinissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

April 22, 2022

I had a great experience at this dealership, I had a smooth process from start to finish. I specifically want to thank Estiven for helping me with my Apple car play, he’s a true professional. I’m not ve More

by Carlyrosa424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estiven De La Rosa
Apr 25, 2022 -

Jenkins Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Until the next time we meet, take care!

April 21, 2022

Very disorganized, since appts are not taken. I was told to simply "show up". Without scheduling, an expected time frame for completion was not available, thus making a ride to the dealership dif More

by STHOMP62
Recommend Dealer
Yes
Employees Worked With
Gil
Apr 22, 2022 -

Jenkins Nissan responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you have a chance. Thank you, and we look forward to hearing from you.

April 20, 2022

They provide a good service. It is a busy shop and may take longer than you would expect, especially with an appointment. But overall do a good job. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Jenkins Nissan responded

We are happy to hear that you are satisfied with the service you received with us! Please don't hesitate to reach out if there is anything else we can do for you.

April 20, 2022

The service department was fast effective and very courteous and polite. Not to mention the 9.95 oil change!! More

by wicho65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember his name Spanish guy
Apr 21, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

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