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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,361 Reviews

2,361 Reviews of Jenkins Nissan - Service Center

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December 17, 2020

Sean is always super friendly and helpful as a service manager. He takes the time to explain and listen and always a pleasure to work with More

by kannematty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wren
Jan 12, 2021 -

Jenkins Nissan responded

Kannematty, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 16, 2020

My car was about to die when I arrived at the dealership at about 8:30pm on a Friday night. I was so scared I would not make it. I was sure I would have to leave it there and find a way to get you the key More

by terryrmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon, James Johnson
Jan 12, 2021 -

Jenkins Nissan responded

Terryrmann, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jenkins Nissan, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 15, 2020

Not a single mask in the joint. Not very polite. Like ever. This place makes me miss my previous dealership in clermont, if you’re willing to drive that one is much better. More

by FALLOUTBOY1067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Lopez
Jan 12, 2021 -

Jenkins Nissan responded

Falloutboy1067, thank you for taking the time to leave us feedback about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (863) 686-2800 so we can work towards a resolution. We look forward to hearing from you.

Jan 13, 2021 -

FALLOUTBOY1067 responded

Well seeing as this would be my second time talking to y’all about it, no I’m good. We are in the middle of a public health crisis and I’m tired of being told “due to local guidelines we aren’t requiring masks” That’s absolutely insane and shows a complete lack of compassion

December 14, 2020

Not a long wait for oil change, also he let me know what was recommended at that service interval. We nice to work with great price $6 More

by swasserman1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Jenkins Nissan responded

Swasserman1234, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jenkins Nissan, Inc..

December 14, 2020

The service is always amazing!!! I’m always in and out very quickly. They always tell me exactly what needs to be done without trying to sell me a bunch of unnecessary items!!! More

by smg032003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sevigny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sevigny, Danny Harrington, Dylan Craig, Angel Colon, Darrell Jarvis
Jan 12, 2021 -

Jenkins Nissan responded

We appreciate your positive review about your recent experience with us!

December 13, 2020

I always visit this dealership for all of my service needs. The customer service is always great and I am always pleased with the service I receive. More

by JOSJCJCKSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Mcquire, Sean Wren, Robin Rockey, Angel Colon, Kaleigh Smith
Jan 12, 2021 -

Jenkins Nissan responded

Hello Josjcjcksn, we appreciate you taking the time to leave us this feedback. Thank you so much again for your feedback! We hope you have a great day!

December 12, 2020

Had a great service job done at Jenkins it was well done and faster than we where told so happy to be out sooner seeing that I live 2 hours away More

by hughesdjessy
Recommend Dealer
Yes
Employees Worked With
Naca
Jan 12, 2021 -

Jenkins Nissan responded

Hughesdjessy, we're happy to hear you had such a positive experience with our team! Hughesdjessy, thanks for taking the time to leave a review.

December 11, 2020

I used to get better service at Jenkins. I bought my car with a great sales person too bad he is not there anymore. I was very disappointed. More

by MARCOSBMEDEIROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Lopez
Jan 12, 2021 -

Jenkins Nissan responded

Hi Marcosbmedeiros, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please reach out to us at (863) 686-2800 to speak to our manager directly.

December 10, 2020

Great customer service with professionalism. Their Great customer service with professionalism. Their work is always top notch quality. This is why I only trust Jenkins Nissan to service my Nissa More

by mscuen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 12, 2021 -

Jenkins Nissan responded

Mscuen, we are so happy to read such a great review about Jenkins Nissan, Inc.!

December 09, 2020

Friendly and knowledgeable staff. The service team rocks! I was so pleased with Robin's professionalism. Robin showed compassion. Robin was very easy to work with. Thank you Robin!!! More

by THERESADUNBAR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 12, 2021 -

Jenkins Nissan responded

Hi Theresadunbar18, thank you so much for your positive comments about Jenkins Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Jenkins Nissan, Inc.

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