Jenkins Nissan - Service Center

Unlike any customer service we received in 50 years. Outstanding positive attitude with complete focus on the customer. Pricing, timeliness, and completion were very good. Outstanding positive attitude with complete focus on the customer. Pricing, timeliness, and completion were very good. More

Service is good and the customer service team are good. Takes a while to do an oil change and tire rotation even though you have an appointment. Takes a while to do an oil change and tire rotation even though you have an appointment. More

Unorganized and extremely disrespectful. Have no sense of urgency and didn’t care about doing their job in a timely manner. Waited over 2 and a half hours past my appointment time. Have no sense of urgency and didn’t care about doing their job in a timely manner. Waited over 2 and a half hours past my appointment time. More

Unfortunately it is never a one stop and done service at this location..I went Friday and I already have to go back again because the problem was not fixed (today is Monday) this location..I went Friday and I already have to go back again because the problem was not fixed (today is Monday) More

Angie on the outside is always do sweet, kind and helpful. I always ask for her when I call helpful. I always ask for her when I call More

Seat belt didn't work. Took 3 hours to tell me they didn't have part to fix. But I need brakes. Then it took another 3+hrs to fix brakes. Left dealership with assurance Took 3 hours to tell me they didn't have part to fix. But I need brakes. Then it took another 3+hrs to fix brakes. Left dealership with assurance the would get part for seat belt (under warranty). Came back in 5 days later, at 8:30 when seat belt part was recieved,. Also had concern because brake smelled like burning rubber. They fixed seatbelt and found an improperly installed screw that was scraping on brake. Since I had just paid over $850 for all new brakes I was disappointed and not sure how much damage was caused. But what was really unacceptable is I didn't get out until after 1. Two days total between 11 to 12 hours. That is outrageous to be. More

They were courteous and went over the problem with me. They took the time to check other places to try and find the part the truck needed They took the time to check other places to try and find the part the truck needed More

I was not happy with the my last service visit. It was recommended that I have changed the transmission fluid flushed, which I did and paid over $300 and later found out that should never have been It was recommended that I have changed the transmission fluid flushed, which I did and paid over $300 and later found out that should never have been done. I could later cause consequences. I don't understand why the service advisor recommended it and the technician actually did it. I'll just stick with the oil changes from now on. Thank you very much. More

Gilbert Rodriguez was very professional ,he wrote up my car service needs, and he got me out and a good time considering it was a Saturday morning very appreciate it of time management car service needs, and he got me out and a good time considering it was a Saturday morning very appreciate it of time management More

Great friendly service always and efficient will definitely come back for my next visit definitely definitely come back for my next visit definitely More