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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,397 Reviews

2,397 Reviews of Jenkins Nissan - Service Center

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January 14, 2024

I was acknowledge when arrived. He took care of my vehicle right away. He was not available when I went to get vehicle back. I would like to have a report on their findings. It is o More

by wildoi
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
January 14, 2024

Very friendly and was done efficiently The team working on my work car were very understanding of other issues I had in my vehicle More

by melojake6
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
January 14, 2024

Had to be towed in Were treated quickly and efficiently Everyone was cordial and helpful More

by Patermatmil
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
January 14, 2024

The worse I have ever had. The worst experience in customer service ever. Very bad experience received during the last visit, very dissatisfied. More

by santosm
Recommend Dealer
No
Employees Worked With
Angie
January 04, 2024

Gil was very helpful and knowledgeable. Brian on the main line was also very helpful and through. All of the work was done in a reasonable time. More

by sharonsmith493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
January 04, 2024

They were careful to respect me and my property. They kept me updated on progress and estimated wait times. More

by p.crail
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
January 02, 2024

Horrible customer service. Vehicle has been in shop for weeks. Called multiple times for updates and was on hold for over 20 minutes and sometimes more. I ended up just waiting More

by missyjones9804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

I well satisfied with the work that was done in a timely manner. The sale person was pleasant to work with More

by melvinbass8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

Service Dept did a great job & my Service Advisor was on top of eveything & did a Awesome job as well. More

by cbh.bobswelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahshon Clark
December 14, 2023

Attendant was very curious and helpful. Told me what the recall was for and added the oil change service I requested. And to my surprise the car was ready in less than 1/2 hour. More

by Sandra
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Anderson and Arkona
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