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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,397 Reviews

2,397 Reviews of Jenkins Nissan - Service Center

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December 13, 2023

I very disappointed in customer service/ service department poor service doesn’t care about customer quality of service performance More

by Robert southern home repair company
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager / mark service provider
December 13, 2023

I’ve been here a few times to have my car serviced and have had a great experience every time. Everyone is very friendly and welcoming. Also the place is very organized and maintained clean. More

by savannahh0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Romero
December 11, 2023

Crazy how it takes 3 hours with appointment for a simple oil change. This has occurred the last 3 times. More

by Gary3014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Mr. G. Rodriguez went over and beyond the call of duty. I had a very good experience. More

by james.dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Very professional and eager to help Very easy to deal and work with In service More

by Craigk
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
December 04, 2023

Too expensive, for for the parts and for the job. Also takes too long for a diagnosis More

by edelacruz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Dropped my truck off for a oil change with an appointment. Several hours later went back to check on it. No one bothered to let me know it was done. More

by JOE.GOINS
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
December 03, 2023

I was there for an oil change And a tire rotation. Service Provider was great. More

by mamaoconnor
Recommend Dealer
Yes
December 02, 2023

First-this is the second time I have responded to this survey. I love the friendliness and helpfulness of your staff. I don’t like how long it take to get routine maintenance procedures done especially w More

by sharonsmith493@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
November 30, 2023

It was ok It was ok the service tech guy was professional and king He was knowledgeable More

by gscipione
Recommend Dealer
Yes
Employees Worked With
Not sure
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