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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,356 Reviews

2,356 Reviews of Jenkins Nissan - Service Center

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June 13, 2023

Poor I thought the diagnostic fee was only charged if you failed to have the repair made by the dealership? What is the point of making an appointment if you have to wait 2 hours? More

by rcrconnors7
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
Jun 13, 2023 -

rcrconnors7 responded

Poor I thought the diagnostic fee was only charged if you failed to have the repair made by the dealership? What is the point of making an appointment if you have to wait 2 hours?

June 13, 2023

No problems Takes a long time Not much else to say. I fell down Hurt my knees Someone had me sign a paper about the fall I will still come there More

by Phyl2010
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
June 13, 2023

The person that worked on my car did not put back the vent for my cabin filter or return my tire key. I had to go back and have them fix the filter and find my key. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

2 1/2 hours for a standard oil change & multipoint inspection is borderline ridiculous! No apologies, no motivation, just a Sunday afternoon leisure stroll. Lalalalalalalala More

by tylerfox2004
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

I remember back in 2008 we when my wife and I selected and purchased our frontier it was a great day Mr Bohannon helped us very much and we are still so thankful can’t wait until the next interval service More

by rstegall50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
June 09, 2023

Staff is always willing and eager to assist. It’s very comforting to this senior citizen! More

by bkioko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fresh , Robin Rockey
June 09, 2023

Excellent customer service it did take a little bit longer than I was anticipating but overall it was a very good experience More

by jlangel158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.Gauthier IV
June 09, 2023

Made an appointment and was not seen for 2 hours later to move the car. It took 4 hours to total More

by sherleyaubrey
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Angela Fisher
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Jenkins has always taken care of any problems I've had with any of my Nissan's that I've had over the years great people More

by Dce1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
June 07, 2023

Very friendly and take the time to correct the issues with my new car, highly recommend Jenkins Nissan More

by Pixie417@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Winslow 5 stars , Alai Abukhdair
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