Jenkins Nissan - Service Center

The service is very slow for a oil change and 16 point inspection.I’ve dealt with this dealership since I bought my truck and always have slow service! inspection.I’ve dealt with this dealership since I bought my truck and always have slow service! More

Sami was very nice and helpful informing me about the cars and made the experience very fun and interesting. cars and made the experience very fun and interesting. More

He was just phenomenal with helping out, answered all questions with no hesitations. True Professional questions with no hesitations. True Professional More

I have been buying vehicles and service from this dealership for years. I doubt I’ll be back. I was very disappointed in the service and how my concerns were handled. Had an appt and still took over dealership for years. I doubt I’ll be back. I was very disappointed in the service and how my concerns were handled. Had an appt and still took over 6 hours to do an oil change and diagnostic (for check engine light). Didn’t even start the diagnostic until I had been there for 5 hours. And was then told false information for the reason for the check engine light. More

He was very nice very helpful did the best he could to get me a new car. get me a new car. More

Robin goes above and beyond to help us, she is always very professional and very informative. We always go to Robin if we have a need at Jenkins Nissan very professional and very informative. We always go to Robin if we have a need at Jenkins Nissan More

I can’t say enough about how kind and lovely Robin was to work with during an unexpected repairs visit. She did everything she could to make my day better and went above and beyond to ensure I got what I ne work with during an unexpected repairs visit. She did everything she could to make my day better and went above and beyond to ensure I got what I needed. Thank you! More

Excellent Customer Experience Maggie was there as I pulled in and she assisted me through the entire process. pulled in and she assisted me through the entire process. More

I was able to make an appt for a Saturday for an error message to be then told she did not think they had anyone to do the diagnostic until Monday. I then proceeded to sit there for 3 hours while the did message to be then told she did not think they had anyone to do the diagnostic until Monday. I then proceeded to sit there for 3 hours while the did the 15K maintenance, and then I was given a loaner car since they were going to need to keep my car until Monday so someone could do the diagnostic. I should have been just given the loaner sooner versus wasting my time in the waiting area for three hours More

Overall my experience at the dealership was good. I was able to get everything taken care of. I was able to get everything taken care of. More