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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,402 Reviews

2,402 Reviews of Jenkins Nissan - Service Center

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March 21, 2023

Didn’t want to wait on us. Was told he had too much to do and we would have to wait. Complaining about coworkers not helping us and eventually another employee off the clock ha More

by katgrinstead7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Jenkins Nissan responded

Thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

March 20, 2023

I’ve never had a problem at Jenkins Nissan , always get what I need done. Are pretty good at letting me know if I need anything else done. More

by delia_jesus2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jenkins Nissan responded

We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

March 20, 2023

I come from Plant City fl. There is always great service. Thank you very much More

by Kweensmith7711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2023

This dealership help me with my needs and concerns I had with my Nissan Pathfinder. Thanks to Maggie and the tech the worked on the vehicle!!! More

by ERic70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jenkins Nissan responded

Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

March 20, 2023

Excellent service. And customer service Service Was provided promptly and it was completed within a reasonable time. More

by franzpi22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jenkins Nissan responded

Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

March 19, 2023

My service advisor Robin was excellent. She did an outstanding job and I appreciate everything. Thank you More

by bigbob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Mar 20, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2023

It was difficult getting the requested service manager. Car was soil when I picked up More

by MILLIESGIFTSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Mar 20, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 19, 2023

3 hours for oil and filter change 😳🙁 . .Deben de mejorar el tiempo de espera..para servicio More

by Dallyramo@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malaki Ettson
Mar 20, 2023 -

Jenkins Nissan responded

We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

March 18, 2023

This dealership doesnt do proper follow ups with customers once the car is ready, ive been Lucky to work with Malaky, but he deserves more support More

by ROBERTOMONROY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Mar 20, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 18, 2023

Slow on oil changes during the week, almost two hours is unheard of; but the people are very friendly and helpful....our sales person at the Mitsubishi office where we bought our Nissan SUV was great! I use More

by runandstickit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilberto Rodriguez- Sales and Lease
Mar 20, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

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