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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,420 Reviews

2,420 Reviews of Jenkins Nissan - Service Center

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March 06, 2023

The oil change seemed to be from a trusted place and didn’t bombard me with extra fees More

by kylecd4888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene
Mar 07, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2023

It’s nice the only thing is it takes forever for an oil change. If they had a different line for walk ins and prioritize reservations it would be better. More

by CESARDUARTEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 04, 2023

Excellent service. Service representative was very informative of needs and in a timely manner. Recommending everyone. More

by mcgeheejustin616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2023

Well, l don't know what to say about you guys except that you are doing a great job and your service and pricing are excellent as well as all your friendly employees.... More

by wilfredofelixdejesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2023

We had our car in for a manufacture replacement of transmission. We got a call at 4:30 on a Friday after 11 days in shop. When I picked it up it had bird poop all over it. Pollen and caked leaves More

by soccersam46
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Jenkins Nissan responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Nissan, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

March 02, 2023

Customer service was great. Saleman was attentive and listened to what we needed. We went with a different dealer due to price only More

by Zakiyafranklin00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sevigny
Mar 03, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

March 01, 2023

service department was quick and courteous. evening cashier was acting like we were interrupting her and wasn't friendly. More

by jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 01, 2023

The staff the greeted me and instructed me were excellent. They were polite and informative. They represented the dealership in a positive way. The young woman who took my payment did not repre More

by colleenqueen320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 01, 2023

Price was constantly changing and no communication and update until I called , tire pressure was set for 38 instead of 33 , engine light still on which they told me to come back for More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Jenkins Nissan responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Nissan, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

February 28, 2023

Can't say much. But the service department is pretty slow. But the supervisor Robin is pretty helpful More

by 1fraybaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Rockey
Mar 21, 2023 -

Jenkins Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

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