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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,418 Reviews

2,418 Reviews of Jenkins Nissan - Service Center

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February 13, 2023

Misty my advisor was very helpful and friendly and did a great job of explaining the service! More

by Joealderdice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

February 12, 2023

They are super friendly i loved the environment i really appreciate the help I received thank you More

by Jeanice L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2023

Amazingly friendly and extremely helpful! We left extremely satisfied and with a nice car. Will be coming back to Sami! More

by Ashlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Butera
Feb 13, 2023 -

Jenkins Nissan responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

February 08, 2023

Sales/Service guy directed me to where I needed to go, checked on me for the 4+ hours I waited for an oil change and tranny flush and answered a few new car purchasing questions More

by j7col@aol.com
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

February 08, 2023

Fast and efficient, they did a great job and the best cost around. I will be coming back for every service needed. More

by cwilson219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

February 08, 2023

I should be able to use my points whenever and not on selective services an products More

by SKYJAM333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier
Feb 09, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

February 08, 2023

Was promptly greeted by the service representative. Discussed service needs and answered my questions. Updated me on the status of service. When completed she explained what was done and told me whe More

by ELLINGTONDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

February 07, 2023

The service department process was easy and the staff was really friendly. It was nice to have coffee while I waited. More

by kreich1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Feb 08, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2023

I have always received good service at Jenkins Nissan. The service reps are nice and helpful. Best price on oil changes. Been going here since 2011 and haven't ever had a problem with the service. Would r More

by kingalberta62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had a female rep, don't know name
Feb 08, 2023 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

February 06, 2023

I would not recommend bringing your car here. I brought the car to be service on a Saturday and it was not completed until the following Friday.I received a call that i needed shocks and struts. More

by PAULHOPPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Carmona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Jenkins Nissan responded

Thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

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